As a skilled telecommunications technician with experience in customer service and technical troubleshooting, I am excited to connect with professionals in the telecommunications industry on LinkedIn. With a Computer Support Diploma from the Institute of Teccart, I have developed a strong proficiency in Microsoft Outlook, Excel, Word, and PowerPoint, as well as excellent communication and organization skills through my previous work experiences as a Kitchen Cabinet Specialist at Paramount Kitchener and Bath.In my current role as a Technician at BTS Bell Technical Solutions, I am responsible for the installation, maintenance, and repair of fiber and copper-based telecommunications equipment, products, and services. I pride myself on delivering exceptional customer experiences, troubleshooting complex technical issues, and working both independently and as part of a team.My dedication to achieving effective skills in the field of telecommunications has led me to seek out additional experience, including a brief stint as a Technical Team Member at Prime Overseas Consultants, where I gained experience in computer hardware upgrades, system updates, and database management.Outside of work, I have volunteered with Happy Valley Home Builders to give back to my community and hone my interpersonal skills. I am always looking for new opportunities to grow and contribute to the telecommunications industry, and I am eager to connect with like-minded professionals on LinkedIn.