Andréa Marrero Email & Phone Number

Jacksonville Beach, Florida, United States

FOOD EXPEDITOR:Coordination of Food Orders Between FOH & BOH | Supervisor of Organization & Time Management for Food Orders Received to Food Orders Delivered to Customer | Superior Teamwork & Listening/Effective Communication Skills REQUIRED | “Last Line of Defense” for Food Quality Check before Customer Delivery | Communication with FOH for Efficient & Prompt Customer Delivery | Implementation of Any Additional Food Order Requirements | Consistent Sanitation of Any Utilized Surfaces & Equipment | Continued Proper Waste ManagementLINE COOK:Immediate Preparation of Food Orders from FOH | Superior Multi-Tasking Skills REQUIRED under High-Pressure, Demanding, & Incessant Hours | Superior Teamwork & Listening/Effective Communication Skills REQUIRED | Situational De-Escalation Skills REQUIRED | Proactive Mindset for Potential Food Order Ingredients & Tools Needed REQUIRED (Anticipating potential “heavy business pops” during a shift) | Pre-Shift & End of Shift Cleaning | Restocking & Re-Sanitize of Entire Kitchen for Next Team’s Shift | Daily Food Date Check-Ups & Equipment Temperature Recording

Dallas, Texas

Accounts Payable/Accounts Receivable/Collections/Controller tasks/Commission Payments/Supervising/Reporting & Analysis/Training, etc.Responsible for:• Reaching out to clients/vendors to collect payment for current & overdue bills• Invoicing all accounts for services rendered, showroom rent space, miscellaneous purchases, etc.• General market showroom, rep trade show, & miscellaneous show support• Training & supervising the accounting team• Analyzation, processing, execution, review, & system updating of daily, weekly, bi-weekly, monthly, bi-monthly, & quarterly commission & showroom support reports• CC & ACH Payment Processing• Daily mail disbursement & deposit summaries• Daily & momentary communications with clients/vendors on various accounting • Establishing financial status by developing and implementing systems for collecting, analyzing, verifying, and reporting financial information; managing staff• General systems maintenance – recoding, address changes, etc.• General rep support• Line of credit processing• Expense reports processing & reimbursement• Commissions processing & application• Key account rep order entry/data adjustments

Philadelphia, Pa

• In charge of end-of-day reporting, data entry, and information disbursement of daily service request updates, material needs, and rescheduling needs• Daily assistance met for the controller of the company, as needed and requested• Reliable, efficient, and expedited performance met in daily tasks within a highly fast-paced environment• Daily/weekly/monthly entry, execution, review, maintenance, analysis, and applicable reconciliation of progress billings and all contract billings including AIAs and applicable paperwork processing• Daily/weekly/monthly entry, maintenance, analysis, and applicable reconciliation of all vendors’ invoicing• Review and compliance with state, city, federal laws, OSHA compliance• Daily communication and assessment made with various customers on matters of emergency/24-hour/general service requests• Assistance with coaching and training new personnel• Payment processing and cash management with daily deposits/credit card/EFT/ACH tracking

Philadelphia, Pa

• Assisted and supported recruiting efforts; ad creation and placement, applicant tracking and background screening, maintaining consistent correspondence among all necessary management team members, preparing and coordinating any New Hire packages and benefit packages, entering said new employees into the corporate database, etc.• Collaborated with the Director of Human Resources in training 2 new Human Resource Specialists as well as worked with Director of Human Resources and management team on initial support to employees• Greeted and assisted guests and responded to requests in a timely, friendly and efficient manner• Performed word-processing, typing, e-mailing, data-entry, filing, faxing, copying, processing mail, and taking notes and/or dictation• Answered telephones, scheduled team members, and helped process payroll• Ensured compliance with Federal, State and local laws, as well as, Sneaker Villa’s policies and procedures• Confirmed data integrity in all applicable systems• Started and began updating a new internet-based company portal for future employee self reliance and more convenient personalized access• Assisted employees with benefits' questions and participated in the open enrollment process• Updated, reorganized, and maintained all company benefit enrollment records with comparison to company payroll acknowledgement and all insurance invoices• Responded to employment verifications, State and Federal inquiries• Coordinated department projects, as needed• Performed other general office duties and assisted with special projects, as needed

Philadelphia, Pa

• Assisted in managing paralegals• Created and expedited new and improved organizational methods for filing cases, more productive internal communications, and case-completion related communications• Helped formulate and precipitate a new scheduling and payroll system• Responsible for creating new case files in computer database, as well as creating back-up physical folders with client documents and dispersing them to the correct paralegal/departments• Upheld client, paralegal, and lender relationships via various methods of personally-formatted, professional correspondence

Reading, Pennsylvania Area

• Gained knowledge of hundreds of beers sold; 4 menus and awarded excellence in customer service• Trained new staff as well as supervised employees and organized parties• Assisted in the creation and implementation of numerous charitable events

Muhlenberg, Pa

• Responsible for enrollment of clients for initiation of services including overseeing payments• Produced proper documentation and scheduled dispatching units for the purpose of installation and maintenance for clients • Handled 911 emergency calls for dispatchers • Explained and performed alterations in regards to billing statements for clients while maintaining daily quotas • All responsibilities were for 7 subsidiary companies which mandate 3 ½ state territories

Green Hills, Pa

• Accountable for the collection and insertion of valuable competitor information into various logistical programs for analysis• Responsible for clerical duties such as data entry and filing• Awarded for the ability to meet and exceed expectations by deadlines in an evolving and fast-paced environment

Wyomissing, Pa/Exton, Pa

• Trained new staff to ensure quality efficiency• Created memorable dining experiences for customers• Noted and awarded for quality services by colleagues and customers

Bachelor'S Degree, Liberal/Integrative Arts, Sciences, & Business

Bachelor'S Degree, Psychology/Philosophy

High School Diploma, Regular/General High School/Secondary Diploma Program