Coordinating sailing schedules between locations in China and North America.Creating and distributing weekly schedules for 30+ individual customer accounts.Logging detailed information regarding shipping delays, production delays, and vessel information.Submitting importer security filings with US Customs & Border Control.Researching and quoting prices for products to potential and current customers.Providing technical support and set up for new devices and computers.Coordinating the purchase of new hardware and software including desktops, laptops, accounting software, phone systems, printers, and server upgrades.New accounts, email, and server setup and support.Researched and implemented cloud backup solution.Reviewed and maintained data backup procedures to ensure continued availability.Created training materials for new employees and provided direct training.Created documentation for standard operating procedures in price quoting.