Amber Swanson Email & Phone Number

Strategic Program Manager with a proven track record of driving impactful initiatives. Successfully implemented a pilot strategic roadmap within the UK and Ireland, steering the division towards a $100M revenue target by 2026. Conducted in-depth market research to support data-driven decisions, and led stakeholder and Voice of Customer interviews to pinpoint strategic opportunities. Expertise in strategic alignment, stakeholder engagement, and product management. Develop comprehensive product pre-sales marketing materials, including first call decks and sales enablement presentations for migration offerings.

Reduced "Time to Execution" for healthcare and life science (HCLS) deals by 50% through accelerating the quote-to-cash process. Ensured compliance by driving internal contract approvals related to pricing, security, and PII/HIPAA data. By identifying internal roadblocks, I recommended process improvements to streamline deal closure.

Led client meetings and presented customer satisfaction, NPS, and CSAT data analyses with actionable recommendations to retail pharmacies and commercial insurance providers. Partnered with internal sales leaders and licensing teams to build client pipelines and achieve sales goals by offering analytical support and industry insights. Provided leadership in survey development and implementation for four large syndicate healthcare market research studies, enhancing data quality and relevance. Fostered strategic client relationships, helping clients improve offerings and increase consumer satisfaction through detailed data analysis and actionable insights.

Leveraged clinical claims data to deliver executive data briefings and recommendations about health benefits plan design to improve employee health and reduce costs. Analyzed clinical claims data, offering strategic consultation on disease prevalence, healthcare cost trends, and utilization to large employers. Product management responsibilities (documented business and functional requirements, led UAT testing, and managed product backlogs) for cognitive solutions tailored to large employers and health plans.

Focused on improving data-driven decision-making to enhance healthcare outcomes. Analyzed clinical claims data to identify top disease expenditures in Hawai’i, supported state-wide survey initiatives, and developed data presentations for various state purposes. Collected data for CDC grant reporting and coordinated clinical claims data requests for the All Payer Claims Database.

Spa And Wellness Management Certificate, Spa And Wellness

Master Of Public Health - Mph

Bachelor Of Arts - Ba, Sociology