Amber Britt Email and Phone Number

Assisting companies with their QMS as defined in AS9100.• Implementation of ERP systems• Process and procedural instructions• Trainings – All new hires for QMS, Quality Department, Internal Auditors• Corrective Actions• Internal Auditing, External Auditing and Customer Auditing• Creating bubbled drawings, FAIR/PPAP forms, and in-process inspection documentation • Calibration and compliance of MTE (measuring test equipment)

Develop, implement and maintain the AS9100 Quality Management System ensuring full compliance with all regulatory and customer requirements. Managed the 12-person quality team. Primary contact for customer and vendor quality issues. Lead the investigating team for non-conformities in determining root cause and identifying corrective actions. Maintained process documentation, reviews, and improvements. Conducted internal audits and lead for customer & third-party auditing. Provided guidance and training to other team members in specification, data analysis, sampling techniques and other QA Engineering areas of expertise.

Interpret customer specifications, drawing notes and purchase orders to ensure compliance to internal (frozen) processes, procedures and QMS system. Liaison between customer quality personnel and company. Review, complete and submit AS9102 FAIR packages via customer portals or NetInspect. Ensure certificates of conformance are accurate, meeting purchase order and customer specifications. Investigate and process internal and customer rejections, creating NCM's and CAR's as necessary. Implemented an upgraded quality system software as the key contact and trainer for the Quality Department while preparing training documentation, conducting classes, etc. for all departments. Onboarding of new customers. Lead and support for current customer & internal audits on process, product, and the quality system. Previous AS13001 certificate holder (Delegated Product Release Verification) for 3 major aerospace customers.

Provide support to the QA Department with documentation, prints, specifications, etc. required to comply with customer specifications, drawing and purchase order requirements. Process, manage and track FAIR and PFAIR requests. Create AS9102 first article documentation using InspectionXpert and submitting docs per customer portal, FTP, email, etc. New Part / Risk Assessment for quality compliance, i.e. Inspection levels of key/critical features, inspection tools, drawing clairifications, etc. Calibration and calibration management of company and employee owned inspection tooling and equipment. Purchase order and job review for flow down of quality requirements, BOM accuracy and scheduling. Maintain and input records for the QMS and quality metric reports.

Provide support to the QA Department with documentation, prints, specifications, etc. required to comply with customer specifics. Process, manage and track PPAP requests for 3 manufacturing locations. Prioritize the PPAP Inspectors schedules at both locations to ensure on-time completion and production delivery. Create and submit all levels of PPAP documentation and parts to the customer (with exception to the ISIR.) Retain copies of originals and approvals from customers. Maintain a database of all PPAP requirements, due dates and submission levels. Provide New Part Introduction (APQP), Production Scheduling and Packaging details to customer planning and purchasing. Daily, monthly and annual reporting of PPAP and non-conforming product to executive management using Crystal Reports (Solomon), Excel and customer websites. Job costing of non-conforming and scrap products, COPQ. Prepare quality training classes for employees; maintain those records of training and completion for all employees.