Amber Daniel Email & Phone Number

Remote

Mentored 7 emerging UX practitioners to expand their qualitative and quantitative analysis and synthesis skills.Led thematic analysis and applied statistical analysis of user pilot study data including interviews, chat logs, and incident reports to determine user needs and product requirements towards developing a behavioral health mobile application, UnityPhilly.Evaluated the usability and overall user impact of Michigan’s Healthy Michigan health insurance work requirement initiative including its digital reporting tools.Co-authored journal articles in the human-computer interaction space.

Charlottesville, Virginia, United States

Managed multiple simultaneous research efforts end-to-end, from planning through reporting.Conducted influential card sorting, user testing, and usability testing over multiple rounds of iteration informing the information architecture and development of a web application, Autism DRIVE, that provides access to resources for families and professionals and a centralized data collection system handling secure storage and sharing of autism data across VA clinics and programs.Supported rapid iteration of a behavioral health mobile application, SkillSTAR, using UXR methods including heuristic evaluation and consulting on moderated usability testing test plans.Facilitated participatory design workshops supporting the formation of local community development efforts to increase access to unmet needs for families across 3 Virginia regions.Led generative research including interviews, focus groups, and surveys to identify the needs and current barriers to healthcare for Autistic adults with those insights providing the foundation for a new medical provider training program.Grew research team by interviewing, managing and mentoring 11 junior researchers (100+ hrs/wk)Brought user experience research to a growing research organization, gaining interest and continued adoption through evidenced impacts to strategy and solution development.Managed research logistics including managing recruitment, participants, data, budgeting, and moreDeveloped research operation practices still in place years later with an eye on efficiency and rigor.

Charlottesville, Virginia, United States

Developed individualized service plans according to the needs and interests of clients with diagnosed disabilities including establishing health and wellness metrics.Oversaw data collection, analysis, and reporting to uncover trends and translate problems into solutions allowing for maintenance and/or improvement from the client’s baseline.

Charlottesville, Virginia, United States

Made iterative user experience improvements to the curriculum of a social/emotional developmental learning program for youth, Project DREAM, according to synthesized analyses from pilot studies, observational research, participatory design, interviews, surveys, and focus groups.Oversaw multi-year longitudinal mixed methods research projects, handling recruitment, instrument development, study moderation, analyses, synthesis, and reporting.Facilitated multi-disciplinary design thinking sessions to ideate solutions to problem identification from research.Grew research team by interviewing, mentoring, and managing 12 junior researchers.

Charlottesville, Virginia, United States

Executed controlled studies exploring the challenges and nuances of deliberate thought for the sake of enjoyment.Co-authored scientific publications including, "You can do it if you really try: The effects of motivation on thinking for pleasure".Contributed to research on affective forecasting, prediction of emotional reactions to future events.Tested hypotheses to answer research questions via sentiment analysis along with applied descriptive and inferential statistical analysis (i.e. correlations, t-tests, ANOVAs, etc.).Moderated controlled study sessions, informed consent through debriefing.Secondary research including literature reviews.Data management and cleaning.

Charlottesville, Virginia, United States

Opened and closed store, often serving as the sole or lead associate present.Provided one-on-one service to each client to meet their needs.Operated POS system, handled cash and card transactions; ran end of day reports.Processed inventory shipments and managed inventory.Visual merchandising.

Charlottesville, Virginia, United States

Opened and closed store, often serving as the sole or lead associate present.Provided one-on-one service to each client to meet their needs.Operated POS system, handled cash and card transactions; ran end of day reports.Processed inventory shipments and managed inventory.Visual merchandising.

Masters Of Science In Information, User Experience Research And Design

Bachelor Of Science - Bs, Psychology

Activities and Societies: Distinguished major; Graduated with high distinction due to research