Amber Decker Email & Phone Number

Courtland, On, Ca

Stratford, Ontario, Canada

Stratford, Ontario, Canada

Falls Prevention Exercise Classes, Yoga, Qigong, Virtual Social, Friendly Visiting, Telephone Reassurance, Congregate Dining, Wellness Education Provider

Stratford, Ontario, Canada

Supervised team and delegated duties and responsibilities to each member.Monitored completed work and provided feedback to improve team memberperformance.•Reviewed established programs and assessed areas in need of improvement. VirtualFalls Prevention Exercise Program improvement project.•Researched and led investigations into virtual program delivery to driveimprovements and devise new processes.•Documented research findings and prepared polished reports… Show more Supervised team and delegated duties and responsibilities to each member.Monitored completed work and provided feedback to improve team memberperformance.•Reviewed established programs and assessed areas in need of improvement. VirtualFalls Prevention Exercise Program improvement project.•Researched and led investigations into virtual program delivery to driveimprovements and devise new processes.•Documented research findings and prepared polished reports highlighting results ofimprovement strategies.•Completed program audits to ensure compliance, observe opportunities forimprovement and client engagement & satisfaction.• Reported on audit results to inform stakeholders of areas in need of improvement.Assisted in the creation of our Health and Wellness Department program dashboardcapturing essential data.• Collected, tracked and evaluated monthly program statistics.Streamlined processes with Project Lead for Telephone Reassurance and FriendlyVisiting Program, increasing efficiency and consistency to support quality initiatives Show less

Delhi, Ontario, Canada

Delhi, Ontario, Canada

Tillsonburg, Ontario, Canada

Tillsonburg

Medical Scheduling for home visiting and clinic nurses!

Tillsonburg, Ontario, Canada

Brantford General Hospital

St. Thomas Ontario

At Your Request Food Service is room service dining with a traditional restaurant approach to meal preparation and delivery in a hospital setting. Patients and family can order a patient's meals for them in by calling the at your request office where a customer service rep will input meal orders.The customer service rep also processes guest trays available for any family member/friends visiting. The CSR of At Your Request works closely with the Registered Dietitian and Speech and… Show more At Your Request Food Service is room service dining with a traditional restaurant approach to meal preparation and delivery in a hospital setting. Patients and family can order a patient's meals for them in by calling the at your request office where a customer service rep will input meal orders.The customer service rep also processes guest trays available for any family member/friends visiting. The CSR of At Your Request works closely with the Registered Dietitian and Speech and Language Pathologist to create meals according the patients special dietary needs.We also work closely with the kitchen staff, Chef's, Cooks, and Dietary Aides to meet the requests and needs of the patients. We work closely and on a daily basis with the Food Service manager and team lead. Communication with ward clerks, nursing staff and central registry happen daily. Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.Performing for or Working Directly with the PublicCommunicating with Supervisors, Peers, or SubordinatesEstablishing and Maintaining Interpersonal RelationshipsAssisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work. Show less

At Your Request Food Service is room service dining with a traditional restaurant approach to meal preparation and delivery in a hospital setting. Patients and family can order a patient's meals for them in by calling the at your request office where a customer service rep will input meal orders.The customer service rep also processes guest trays available for any family member/friends visiting. The CSR of At Your Request works closely with the Registered Dietitian and Speech and… Show more At Your Request Food Service is room service dining with a traditional restaurant approach to meal preparation and delivery in a hospital setting. Patients and family can order a patient's meals for them in by calling the at your request office where a customer service rep will input meal orders.The customer service rep also processes guest trays available for any family member/friends visiting. The CSR of At Your Request works closely with the Registered Dietitian and Speech and Language Pathologist to create meals according the patients special dietary needs.We also work closely with the kitchen staff, Chef's, Cooks, and Dietary Aides to meet the requests and needs of the patients. We work closely and on a daily basis with the Food Service manager and team lead. Communication with ward clerks, nursing staff and central registry happen daily. Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.Performing for or Working Directly with the PublicCommunicating with Supervisors, Peers, or SubordinatesEstablishing and Maintaining Interpersonal RelationshipsAssisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.Making Decisions and Solving Problems - .Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work. Show less

St. Thomas

— *Recognize and Respond to the Needs of a Customer— *Passionate of Being of Service to Others— *Ability to lead, motivate, coach and develop employees during times of change and shifting priorities— *Builds and maintains excellent employee and public relations within the facility— *Excellent oral and written communication skills, including strong negotiation and conflict resolution skills— *Experienced in a LEAN environment with a LEAN Six Sigma Yellow Belt for healthcare… Show more — *Recognize and Respond to the Needs of a Customer— *Passionate of Being of Service to Others— *Ability to lead, motivate, coach and develop employees during times of change and shifting priorities— *Builds and maintains excellent employee and public relations within the facility— *Excellent oral and written communication skills, including strong negotiation and conflict resolution skills— *Experienced in a LEAN environment with a LEAN Six Sigma Yellow Belt for healthcare temperatures.— *Strong working knowledge of Housekeeping functions and software programs (work orders, equipment, tracking, Groupwise, Kronos, Ormed, etc.) — *Working knowledge of all healthcare housekeeping and Infection Control practices and procedures. — *Possesses the personal qualities and attitudes that respect people. Understands and is able to integrate a philosophy of patient-focused care into daily operations.— *Knowledge of Housekeeping, Linen and Laundry and Waste Management— *Lead and mentor unit operations to ensure operations are compliant with current legislation, regulatory agencies, and industry contracts while developing future standards and SOPs.— *Scheduling major project work, assuring that adequate staff and supplies are available to perform assigned tasks. Show less

Home Parties, Sales of Products, Tradeshows

Clean homes

All Server Duties, Wait on tables, cashier, billing, restocking, cleaning

Delhi, Ontario

• OPENING AND CLOSING THE STORE HAD KEY AND ALARM PASSWORD• COUNTED 4 CASH DRAWERS FLOAT OF $150.00 EACH AT STORE OPENING AND CLOSING• COUNTED LOTTERY TRAYS, EXTRA LOTTERY IN LOCK UP EVERY SHIFT• BROUGHT EXTRA CHANGE AND SMALL BILLS TO CASHIERS FROM LOCKED CABINET IN THE BACK OFFICE WHEN NEEDED. MAINTAINED A $900 COIN FLOAT• MADE DAILY COIN ORDERS FROM THE BANK TO MAINTAIN $900 COIN FLOAT• DID DAILY CASH BALANCE SHEETS AND LOTTERY BALANCE SHEETS FOR EACH CASHIER AT THE END… Show more • OPENING AND CLOSING THE STORE HAD KEY AND ALARM PASSWORD• COUNTED 4 CASH DRAWERS FLOAT OF $150.00 EACH AT STORE OPENING AND CLOSING• COUNTED LOTTERY TRAYS, EXTRA LOTTERY IN LOCK UP EVERY SHIFT• BROUGHT EXTRA CHANGE AND SMALL BILLS TO CASHIERS FROM LOCKED CABINET IN THE BACK OFFICE WHEN NEEDED. MAINTAINED A $900 COIN FLOAT• MADE DAILY COIN ORDERS FROM THE BANK TO MAINTAIN $900 COIN FLOAT• DID DAILY CASH BALANCE SHEETS AND LOTTERY BALANCE SHEETS FOR EACH CASHIER AT THE END OF THEIR SHIFT AND AT THE END OF THE DAY.• DEPOSITED EACH CASHIERS DAILY SALES INTO THE STORE SAFE• RESPONSIBLE FOR PUROLATOR DEPOT• RESPONSIBLE FOR SEARS OUTLET DEPOT• MERCHANDISING…STOCKING SHELVES AND STORE CLEANLINESS• RECEIVING ORDERS• BUSINESS EQUIPEMENT I USED WAS A PHOTOCOPIER, FAX MACHINE, CASH REGISTERS, INTERAC MACHINES, POSITEC COMPUTER PROGRAM, ONTARIO LOTTERY CORPORATION LOTTERY RETAILER MACHINE, MULTILINE TELEPHONES, KODAK PICTURE MAKER MACHINE• CHANGED THE PAPER IN THE PRINTERS OF CASH AND DEBIT MACHINES• TROUBLE SHOOTED EQUIPMENT AND ELECTRONIC PROGRAMS BY CALLING THE APPROPRIATE HELP LINE AND WALKING THROUGH THE APPROPRIATE STEPS• HELPED CUSTOMERS FIND WHAT THEY WERE LOOKING FOR, SUGGESTIVE SELLING IN COSMETICS, TOOK SPECIAL ORDERS, RESOLVED CUSTOMER COMPLAINTS.• HELPED TRAIN NEW EMPLOYEES ON CASH REGISTERS & MERCHANDISING Show less

Wings Point, Newfoundland

Community Action Program for Children (CAPC), Canada Prenatal Nutrition Program (CPNP), Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. LOCAL NEWSPAPERS, AND TV, local school principal/teachers/parents of students, local businesses BY exchanging information in person, in writing, or by telephone or e-mail.Developing, designing, or creating new applications, ideas, relationships or products… Show more Community Action Program for Children (CAPC), Canada Prenatal Nutrition Program (CPNP), Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. LOCAL NEWSPAPERS, AND TV, local school principal/teachers/parents of students, local businesses BY exchanging information in person, in writing, or by telephone or e-mail.Developing, designing, or creating new applications, ideas, relationships or products, including artistic contributions LIKE FLYERS, POSTERS BROCHURES, NEWSPAPER ARTICLES.• Arrange indoor or outdoor space to facilitate creative play, motor-skill activities, or safety.• Attend to children's basic needs by feeding them, dressing them, or changing their diapers.• Communicate nonverbally with children to provide them with comfort, encouragement, or positive reinforcement.• Confer with parents, guardians, teachers, counselors, or administrators to resolve students' behavioral or academic problems.• Develop individual educational plans (IEPs) designed to promote students' educational, physical, or social development.• Develop or implement strategies to meet the needs of students with a variety of disabilities.• Employ special educational strategies or techniques during instruction to improve the development of sensory- and perceptual-motor skills, language, cognition, or memory.• Encourage students to explore learning opportunities or persevere with challenging tasks to prepare them for later grades.• Establish and communicate clear objectives for all lessons, units, and projects to students, parents, or guardians.• Establish and enforce rules for behavior and procedures for maintaining order among students. Show less

Port Rowan, Ontario

Food and Labour Cost Control, Inventory, Food Prep, Cashier, Resolve Customer Complaints, Report to Head office, scheduling, hire and train staff.• HIRE, TRAIN, SCHEDULE, SUPERVISE AND MANAGE STAFF OF 10 OR LESS• DAILY CASH, DAILY BANK DEPOSITS• FOOD, LABOUR AND INVENTORY COST CONTROL, ORDERING AND RECEIVING• EQUIPMENT MAINTENCE, REPAIR AND OPERATING• FOOD PREPARATION• STORE PUBLIC RELATIONS.• SEEKING OUT CLIENT BASE AND MAINTAINING HEALTHY RELATIONSHIPS WITH… Show more Food and Labour Cost Control, Inventory, Food Prep, Cashier, Resolve Customer Complaints, Report to Head office, scheduling, hire and train staff.• HIRE, TRAIN, SCHEDULE, SUPERVISE AND MANAGE STAFF OF 10 OR LESS• DAILY CASH, DAILY BANK DEPOSITS• FOOD, LABOUR AND INVENTORY COST CONTROL, ORDERING AND RECEIVING• EQUIPMENT MAINTENCE, REPAIR AND OPERATING• FOOD PREPARATION• STORE PUBLIC RELATIONS.• SEEKING OUT CLIENT BASE AND MAINTAINING HEALTHY RELATIONSHIPS WITH CUSTOMERS, MEETING AND EXCEEDING THEIR EXPECTATIONS AND THE EXPECTATIONS OF HEAD OFFICE• CREATED DAILY/WEEKLY SPECIALS…IN STORE PROMOTIONS• COMMUNITY SUPPORT WITH PORT ROWAN PUBLIC SCHOOL, AND VALLEY HEIGHTS SECONDARY SCHOOL• LOCAL SPORTS TEAM SUPPORT, AND COMMUNITY EVENT SUPPORT AND INVOLVEMENT• RESPONSIBLE FOR SALES OF UP TO $13,000 WEEKLY SALES UP TO $550,000 YEAR• ALL STORE OPERATIONS Show less

Food Service Worker, Institutional Food Workers

Special Diets, Role of the Food Service Worker, Customer Service and Communication, Foodsafe, Nutrition through the Life Cycle,

Cooking And Catering, Cooking And Related Culinary Arts, General

Diploma, Restaurant, Culinary, And Catering Management/Manager

Diploma, Early Childhood Education And Teaching

Diploma, Ontario Secondary School Diploma, Honours

Activities and Societies: Captain of the Cheerleading team, Cheerleading, Basketball, Jr. and Sr. Band Captain of the Cheer leading team.

Privacy Officer Foundations

Training for Healthcare Privacy