Amber Harrison Email & Phone Number

Dallas, Tx, Us

United States

Dallas, Texas, United States

Irving, Tx

CORELOGIC  Irving, TXTax Operations Specialist February-2018 – Present Initiated financial, administrative and clerical support by ensuring tax payments are completed and expenses are controlled by processing, verifying and reconciling invoices according to established policies and procedures in an efficient, timely and accurate manner Processed assigned MSP research tasks for both internal and external clients. Interacted with prior servicers to complete research and/or receive required information. Documented MSP and responded to all research requests with the status or outcome of research performed. Conducted research of property tax data and analyzed delinquent property taxes, tax exemptions and utilized escrow to prevent tax sales. Reviewed incoming bills, processed payments, extracted system data and forwarded to clients. Analyzed payment histories to respond to inquiries and research requests. Analyzed Escrow Analysis statements to ensure escrow tax lines are accurate. Determined tax amounts by working with appropriate contacts and adjusted tax lines as needed. Researched, Identified, and analyzed discrepancies and recommended clear solutions

United States

MR. COOPER Claims Analyst October 2013-October 2017 ❖ Performed a thorough analysis of collateral, compliance and servicing documents using inventory checklist to ensure loan files are complete and accurate prior to claim filing to ensure quality of each loan.❖ Verified accuracy of data between documents and systems of record. Escalated files that had impediments keeping them from claim to the internal curative team. ❖ Ensured that all loans with an MCA greater than 95% are actively prepped for claim filing; and loans with an MCA greater than 97.5% are submitted to the HUD Contractor for claim filing and payment. ❖ Effectively trained new employees to conduct final review of each mortgage document to meet or exceed monthly goal of 80 files reviewed

ALLSTATEClaims Service Specialist September 2012-September 2013 ❖ Contacted or received contact from customers, vendors, and insurance carriers to obtain and/or provide necessary file information as directed to comply with quality and process standards. ❖ Input data and information into specialized systems while achieving productivity standards; including First Notice of Loss and any required documentation to complete, maintain, or settle a claim file. ❖ Settled damage disputes with at-fault carriers where they accept liability. ❖ Examined all state guidelines that may affect the subrogation process.