Amber L. Email & Phone Number

 Work on a team of 15 to support over 6,000 employees with inquiries related to talent acquisition, payroll, benefits, compensation, and employee relations Responsible for the weekly processing, audit, and problem solving of payroll for over 400 employees, across multiple states On a daily basis, utilize over 15 systems, including PeopleSoft, Oracle Fusion, E-Verify, ADP, and Microsoft Suite Collaborate with field managers to process I-9's to ensure compliance and consistency for all new hires Led a project team of seven that involved weekly status meetings, following up on project goals, and establishing a process to ensure compliance in providing CA wage notices to employees

 Demonstrated a high sense of urgency by answering incoming crisis calls, providing resources for individuals needing immediate shelter or support  Completed new resident intakes as they arrived to shelter, orienting residents to shelter spaces and policies Discovered gaps in both the understanding and enforcement of shelter policies and developed processes to ensure consistency amongst all staff and residents Coached children and teens in a weekly support group; planned subjects and activities that targeted relevant safety skills, emotional, and well-being techniques

 Maintained a high level of accuracy while scheduling and completing over 20 intakes for community living programs Delivered one-on-one assistance to children with disabilities participating in community inclusion programs  Assisted in development of new waiver program by researching and creating new program documents

 Performed daily analytical testing on over 20 wheat and flour samples in a lab environment, each taking over 20 minutes to complete Organized daily incoming samples, dispersed to appropriate functional teams, and logged samples into database, preparing each sample with a lab identification number for tracking and processing Collaborated with various functional teams on sample projects to ensure timely completion of special projects and accurate collection of all required data Main point person to take initiative and perform over 10 analytical tests and processes when need arose

 Aided four clients in daily self-care, administered medicine, and problem solved client concerns and issues Utilized nonviolent de-escalation techniques to redirect behaviors and promote clients’ success in achieving short term and long term goals  Completed daily client logs to track meals, goal progress, medication administration, mood changes, and activity participation to ensure proper support by all staff and providers

 Responsible for the daily work direction of employees which included delegating tasks to employees and following up on progress  Designated as the main point of contact for escalated customer issues and ability to drive them to resolution Responsible for weekly purchase of produce to sell across 14 stores within the company, evaluating quality and bargaining purchase price to help increase store sales Competed with over seven other coworkers and won contest for highest carwash sales’ packages for three months running

 Planned and coordinated monthly educational and social activities for over 500 residential students Directed monthly floor meetings and led discussions regarding residents’ issues and concerns, guiding the group to a resolution and discussing ways to promote floor engagement Met individually with 20 residents to support and promote college and educational success, giving appropriate resources and addressing any concerns