• Oversees and manages the City’s records management program including developing procedures for records management, retrieval, and disposal; ensures compliance to state open records laws; serves as the official custodian of City Records.• Serves as the liaison for the City Clerk’s Office with other divisions, departments, City Council, outside agencies, and the general public; manages legislative matters and workflow.• Receives and responds to open record requests, council requests, department staff correspondences, and supplemental data requests.• Completes monthly open records reports presented to City Clerk.• Manages employees through other supervisors; sets goals and objectives; selects, trains, and motivates staff.• Assigns work to subordinate personnel; provides instructions and answers questions; coordinates the scheduling and completion of work by determining operational priorities and resolving workload problems; reviews work for accuracy and completeness.• Interprets the City’s records policies and procedures for other staff.• Advises and provides assistance to all city personnel regarding open records and document management system-related issues.• Develops and implements policies, rules, and procedures for the effective operation of the department, including establishing goals, objectives, and priorities.• Evaluates and develop enhancements to the Records programs, systems, and procedures to provide an effective, streamlined process for maintaining, organizing, and accessing information citywide.• Facilitates citywide records management process improvement, research, automation, and software procurement; manages records management workflow with IT Department.

Assists supervisor in organization, compilations, and preparation of development of reports, board meetings and other data as needed.Orders and maintains supplies as needed using established procedures; processes payment of purchased items according to DCSD guidelines.Maintains personnel/position related paperwork i.e., payroll records, vacation/sick leave statements, monthly travel requests and reimbursements according to established DCSD procedures.Complete monthly reconciliations of assigned general ledger accountsReconcile encumbrances of salaries and operating expensesPay and route incoming, prepare check requestsMaintain the Board Members’ calendar and schedules certain appointments andconferences without prior clearance; make necessary arrangements for meetings orconferences, including space, time and participants

Under supervision, provides career development and assessment services, job-training assistance, and/or other employment-related services. Conducts interviews with job, program or unemployment applicants to obtain the information needed to provide services. Refers applicants to services such as counseling, literacy or language instruction, transportation assistance, and childcare. Provides career development and assessment services to clients for the purpose of matching their application skill sets to vacancies. Performs job counseling with applicants to identify their abilities, needs, interests, and values in relation to job and career opportunities. Evaluates application information and determines initial or ongoing program eligibility. Establishes and maintains professional working relationships with local employers to develop opportunities for clients. Develops, conducts, and/or coordinates workshops and presentations to applicants on job readiness or the most current job search techniques. Demonstrates the use of job listings to assist clients with skill building. Receives additional training, as required, to gain full proficiency and experience in all areas.

Assist clients in Child Support Court and distribute Motions/Orders. Maintaining effective working relationships with other County personnel, officials, and the general public.Prepare weekly court calendar, submitting resets and service documentation.Submitting process service forms to the County Sherriff and follow up status of service.Add cases to upcoming calendar after court and submits court documents using Fulton County efiling system. Draft court orders and prepare legal documents for court.Obtaining the attorneys’ signature(s), filing all legal actions with the Clerk of Courts.Exporting calendar to Case Manager with updated civil action numbers and service.Performs various duties in the courtroom, such as coordinating paperwork, recording dispositions and providing information to attorneys/agents as required. Responds to all inquiries and attorneys regarding dates and times of court cases. Scheduling and assigning cases to upcoming court dates 60-90 days in advance. Provides information to attorneys and other concerned parties regarding cases on court calendar. Retrieves and returns original papers to the courtroom, monitors and tracks cases on court calendar. Researches and responds to requests of the assigned attorneys, including preparing appropriate correspondence related to assigned court cases.Works with Case Manager and Attorneys to update court documents for Child Support cases.

Maintain department mailing system ( distribute mail to appropriate parties).Process overpayment: write, enter in database and mail notice of overpayment to claimants.Answer phones and provide technical support to claimants that call daily. Fax and mail correspondence to claimants (overpayment notices and receipts) Mail and file waiver requests (notate claimant’s account on NM47). Process appeals and submit requests to claimants , employers and BOR.Batch correspondence and documents within department. Provide assistance with filing, printing, and collection of data for claimant and individuals within department.

Enters data from forms, records and/or reports using a computer or terminal. Prepares memos, correspondence, forms and other documents. Performs secretarial duties such as scheduling appointments, making travel arrangements, etc. Collects money and/or issues vouchers or client benefits; maintains applicable financial records. Creates and maintains a high performance environment characterized by positive leadership and a strong team orientationRetrieves, screens, opens, and distributes incoming mail. Prepares for delivery and sends outgoing documents and other materials. Maintains filing and record-keeping systems. Copies and distributes documents and other materials.Conducts client orientation and intake application. Receives and reviews complaints, inquiries, and customer service issues. Responds to customer inquiries from telephone calls, emails, and /or faxes. Provides information and answers to inquiries from internal and external customers. Maintain Imprest Account and Bank Reconciliation.

Enters data from forms, records and/or reports using a computer or terminal. Prepares memos, correspondence, forms and other documents. Performs secretarial duties such as scheduling appointments, making travel arrangements, etc. Collects money and/or issues vouchers or client benefits; maintains applicable financial records. Creates and maintains a high performance environment characterized by positive leadership and a strong team orientationRetrieves, screens, opens, and distributes incoming mail. Prepares for delivery and sends outgoing documents and other materials. Maintains filing and record-keeping systems. Copies and distributes documents and other materials.Conducts client orientation and intake application. Receives and reviews complaints, inquiries, and customer service issues. Responds to customer inquiries from telephone calls, emails, and /or faxes. Provides information and answers to inquiries from internal and external customers. Maintain Imprest Account and Bank Reconciliation.