Dynamic Property Management professional with 5+ years of experience in customer experience management and operations analysis. Proven expertise in financial coordination, reducing delinquency rates, and managing accounts payable and receivable processes. Skilled in optimizing workflows, improving operational efficiency, and maintaining strong relationships with vendors and clients. Adept at analyzing financial data, streamlining payment processes, and resolving discrepancies to ensure accurate, timely financial reporting. Track record of implementing data-driven strategies that enhance customer satisfaction and drive operational improvements, resulting in stronger financial performance and streamlined operations.Beyond my passion for numbers, analytics, and managing, I love to boogie board and hit the karaoke stage whenever I can!
Self-Employed
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Property ManagerSelf-Employed Dec 2021 - PresentKnob Noster, Missouri, United StatesMaintains property rentals by advertising and filling vacancies, negotiating and enforcingleases, and maintaining and securing premises. Establishes rental rate by surveying localrental rates and calculating overhead costs, depreciation, taxes, and profit goals.
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Finance CoordinatorBalfour Beatty Communities Jan 2024 - Sep 2024Managed a delinquent list for 890 homes, analyzing data to identify patterns and optimize follow-up strategies.Trained and mentored two employees, resulting in a 50% boost in productivity by enhancing workflows and operational efficiencyImplemented data-driven strategies to reduce purchase orders past 60+ days by 80%.Analyzed payment discrepancies, resulting in a reduction of delinquency from $80K+ to $26K in less than 30 days.Produced weekly and monthly financial reports, analyzing trends in accounts payable/receivable and providing actionable insights to management -
Customer Experience SpecialistBalfour Beatty Communities Feb 2023 - Jan 2024Whiteman Afb, Missouri, United StatesLed a team of 5, improving operational efficiency through data analysis of customer service performance metrics.Conducted market surveys, analyzing competitor strengths and weaknesses, and presenting findings to management.Streamlined the move-in/move-out process using data to identify bottlenecks, increasing process efficiency by 50%.Trained and mentored two employees, leading to a 50% increase in overall productivity through improved processes and efficiency.
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Household ManagerSelf-Employed Dec 2010 - Apr 2019Okinawa, Okinawa, JapanAs a household manager, I kept my client's household clean, organized, and runningsmoothly. Some common household management duties include scheduling contractors toservice the home, managing service staff, planning meals, providing administrativeassistance, and coordinating care for pets or children.
Amber Paul Education Details
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Data Management And Analytics
Frequently Asked Questions about Amber Paul
What company does Amber Paul work for?
Amber Paul works for Self-Employed
What is Amber Paul's role at the current company?
Amber Paul's current role is Property Management | Yardi | Data Analytics | Accounts Payables & Receivables | ADP Payroll | 49erFan.
What schools did Amber Paul attend?
Amber Paul attended Western Governors University.
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