As an Associate Account Manager for Cisco's Learning Team, I am responsible for fostering strong relationships with Cisco’s clients and partners, ensuring they receive tailored learning solutions that drive success and growth. I work closely with customers to understand their unique needs and help them leverage Cisco’s world-class educational resources, including training programs, certifications, and development tools.My role involves developing strategic account plans, customizing learning solutions, and providing ongoing support to ensure clients achieve their learning objectives. I collaborate with internal teams to deliver seamless, impactful learning experiences and track progress to continuously enhance customer satisfaction.I am passionate about using education and technology to empower individuals and organizations, helping them navigate the ever-evolving landscape of IT and networking through innovative learning solutions.

Bartender at a local beach bar with customers from all over the world, as well as the local community.

Cisco Systems CISG, Success Program Manager-Driving value realization and aiding clients with onboarding and adoption of Cisco products and solutions.Cisco Systems DNA-Center: Assist Cisco customers in the implementation process of DNA-Center allowing for advancement in their lifecycle. This action helped with on-time renewals of licenses and software upgrades to keep clients up to date with their digital network.Cisco Systems- Smart Net Total Care Portal- Lifecycle Program Manager: Assist customers of the implementation of the SNTC Portal into their network. Giving them insight and visibility into their network 24/7; helping with contracts, renewals, LDOS, end of life, product alerts and more. Helping our clients to plan and budget for their fiscal year.

Ended my career bartending in Nashville due to Covid and relocated.

- Worked and put on private events for CMA Awards after parties.- Customer Service- Money Management (drops, change, and reports.)- Make and serve drinks. Serve food in timely manner to customers- Train new employees.- Work and help set up for Losers summer concert series for three consecutive summers.

Customer service manager for two different locations in Nashville.

Business Operations Intern, January 2009- May 2009- Handled donations to local businesses and organizations.- Interact with the public, other companies and the public in a friendly and professional manner. - Interviewed applicants for game day 2009 positions; made educated decisions based on person’s interviewing skills, experience, and communications skills to determine whether would be a good fit for the Loons. - Worked various hours and weekends for different events held in part with the Great Lakes Loons.