• Clearly communicated course expectations and assignments with assigned mentees• Advised mentees in ways to connect with the UTC and Chattanooga business communities • Advised mentees on how to conduct themselves in professional interviews, write professional resumes, and create a professional network

• Accurately and quickly managed monetary and account maintenance transactions• Balanced cash drawers and checks periodically throughout the day• Processed IRA and Roth IRA distribution and withdrawal forms• Efficiently allocated loan payments and transfers to proper accounts• Issued debit and credit cards to eligible individuals after a qualification check• Assessed the risk of accepting and/or cashing non-TVFCU personal and business checks, money orders, and cashier’s checks• Handled communication between members and TVFCU’s Fraud, Branch Operations, Collections, and other departments at the downtown headquarters

• Processed cash transactions swiftly and efficiently during rush hours• Balanced cash drawers at the close of each shift

• Collaborated with Department Heads to gather important information and dates of events from students, teachers, community officials, and local businesses• Compiled necessary financial and schedule information into monthly newsletters• Resolved conflicting schedules and mistaken dates through communication with affected parties and the Creative Writing Department Head • Accommodated for late information and corrected any errors post-release