Amber Rogers

Amber Rogers Email and Phone Number

Cybersecurity Analyst | Incident Response | Proofpoint | Splunk | CompTIA Security+ | Sentinel One | Crowdstrike | IBM Qradar @ CyberNow Labs
reston, virginia, united states
Amber Rogers's Location
Washington DC-Baltimore Area, United States
About Amber Rogers

Security+ certified analyst with a background in criminal justice and hands-on experience in SOC operations, threat detection, and incident response. Skilled in using advanced tools like Splunk, CrowdStrike, and QRadar to safeguard information and respond to threats in real time. Known for reliability, strong collaboration, and a proactive approach to building effective security programs and enhancing risk management.

Amber Rogers's Current Company Details
CyberNow Labs

Cybernow Labs

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Cybersecurity Analyst | Incident Response | Proofpoint | Splunk | CompTIA Security+ | Sentinel One | Crowdstrike | IBM Qradar
reston, virginia, united states
Website:
cybernowlabs.com
Employees:
103
Amber Rogers Work Experience Details
  • Cybernow Labs
    Security Operations Center Analyst
    Cybernow Labs Aug 2024 - Present
  • Cybernow Labs
    Recruiter
    Cybernow Labs May 2024 - Present
  • Sweets By Amber
    Head Baker
    Sweets By Amber Aug 2014 - Present
    Upper Marlboro, Md
    * Developed and perfected over 50 unique recipes, ranging from traditional pastries to gluten-free options, leading to a 40% increase in customer base within the first year of operation.* Implemented a customer feedback system to gather insights and preferences, resulting in a 95% customer satisfaction rate and fostering a loyal community around the brand.* Leveraged social media and local food events to showcase products and engage with the community, doubling online followers, and increasing direct sales by 60% over six months.* Instituted strict quality control and inventory management processes, ensuring the use of high-quality ingredients and minimizing waste, which enhanced product quality and reduced operational costs by 20%.* Designed and executed a seasonal menu strategy, introducing limited-time offerings based on local and seasonal ingredients, boosting sales by 30% during seasonal peaks.* Collaborated with local suppliers for the procurement of organic and sustainable ingredients, improving product quality, strengthening community ties, and supporting the local economy.* Navigated the challenges of the COVID-19 pandemic by pivoting to online orders and contactless deliveries, maintaining steady business operations, and experiencing only a minimal downturn in sales compared to industry averages.
  • Anne Arundel County Public Schools
    Reading Intervention Teacher
    Anne Arundel County Public Schools Sep 2022 - Aug 2023
    Glen Burnie, Maryland, United States
    • Participated in professional development activities, integrating new teaching methodologies and contributing to a 30% enhancement in teaching effectiveness.• Provided targeted instruction to individuals and small groups, resulting in a 20% improvement in academic outcomes and skill acquisition.• Maintained clear communication channels, enhancing understanding and collaboration among learners and staff, leading to a 35% reduction in miscommunication incidents.• Provided tailored support to students, resulting in a 20% improvement in social awareness and a 25% increase in self-sufficiency skills within the academic year.
  • Duff'S Towing And Recovery
    Office Assistant (Dispatcher)
    Duff'S Towing And Recovery Jun 2018 - Jul 2019
    Upper Marlboro, Maryland, United States
    • Engaged with customers to understand their needs and resolve inquiries, delivering high-quality service and support, which led to a 40% increase in customer satisfaction scores and a 15% reduction in service resolution time.• Systematically verified and relayed VINs of vehicles to law enforcement agencies, ensuring accurate and timely communication for legal and recovery processes, resulting in a 30% faster recovery rate of towed vehicles.• Responded to customer support requests via telephone calls, email, an in-person inquiries by providing immediate assistance and solutions, ensuring customer satisfaction and support efficiency. • Managed sensitive data about vehicle owners and lienholders with utmost confidentiality, implementing stringent data protection measures, which maintained 100% compliance with privacy laws and resulted in zero data breaches.• Developed and maintained comprehensive spreadsheets for tracking collections and automobile pickups, optimizing the organization and accessibility of critical data, which enhanced operational efficiency by 25% and reduced collection times by 20%.
  • Steve & Kate'S Camp
    Camp Counselor / Hq Manager
    Steve & Kate'S Camp Jun 2016 - Aug 2017
    Washington, District Of Columbia, United States
    • Analyzed current technology gaps and performance issues, recommended, and facilitated the adoption of advanced equipment and software packages, leading to a 20% increase in operational efficiency and a 15% reduction in processing time.• Assessed and diagnosed issues with a wide range of technology, including Apple products like MacBooks and iPads, as well as audio equipment and smart TVs, daily, implemented effective troubleshooting strategies that resolved technical problems quickly and efficiently, leading to a 95% first-time resolution rate and enhancing customer satisfaction by 30%.• Documented, tracked, and monitored technical issues to facilitate a comprehensive problem-solving process, aiming for a timely and effective resolution.• Relied on instructions and pre-established guidelines to perform job functions, ensuring consistency, and reliability, in task execution.
  • Technology In Motion Inc
    It Analyst Intern
    Technology In Motion Inc May 2009 - May 2013
    Fort Washington, Maryland, United States
    • Identified and debugged issues in IT systems, implementing targeted solutions and optimizations, resulting in a 30% reduction in system downtime and increasing end-user satisfaction scores by 25%.• Strategized key stakeholders to align IT systems with company objectives.• Analyzed current technology gaps and performance issues, recommended, and facilitated the adoption of advanced equipment and software packages, leading to a 20% increase in operational efficiency and a 15% reduction in processing time.• Worked with management to determine IT objectives to improve business outcomes.• Collaborated on the integration and optimization of computer systems and programs, enhancing system interoperability and user experience, which resulted in a 40% improvement in system reliability and a 25% increase in productivity across departments.

Amber Rogers Education Details

Frequently Asked Questions about Amber Rogers

What company does Amber Rogers work for?

Amber Rogers works for Cybernow Labs

What is Amber Rogers's role at the current company?

Amber Rogers's current role is Cybersecurity Analyst | Incident Response | Proofpoint | Splunk | CompTIA Security+ | Sentinel One | Crowdstrike | IBM Qradar.

What schools did Amber Rogers attend?

Amber Rogers attended University Of Maryland Eastern Shore, Prince George's Community College, Prince George's Community College.

Who are Amber Rogers's colleagues?

Amber Rogers's colleagues are Melissa Coronado, Jose Chacon, Jenneh K Conte Caulker, Zeeshan Shaikh, Hilal Yildizdogdu, Zion Donegan, Majdi D..

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    Brooklyn, Ny

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