As a Site Manager, I seamlessly managed hotel operations using Salesforce for enhanced efficiency. I promoted transparent communication in regular meetings, aligning diverse teams from caseworkers to upper management. Introducing a coaching log system, I facilitated consistent feedback for performance improvement across shifts. Adhering strictly to standard procedures, I collaborated with the payroll team to maintain accurate time card records. I upheld brand standards through impeccable execution of cleanliness and visual appeal. Swiftly addressing guest concerns showcased my dedication to immediate satisfaction and optimal experiences.

Oversaw day to day operations within the warehouse including but not limited to scheduling through Quinyx, organizing regular meetings in-person and via video conferencing, running shifts when supervisors were unavailable. Led and developed a team to take care of the store/warehouse operations while also assisting with tasks as necessary. Worked closely with city operations and various departments to ensure adherence to weekly and quarterly statistical goals, tested frequent app changes and software updates at my warehouse locations.

Provided detailed information to customers about choosing specialty products, kept cases clean and stocked for display and purchase. Organized and quality checked items based on FDA and OSHA food and safety guidelines. Assisted in purchasing of speciality products such as gourmet cheeses, beer, and spreads.