Amber Schmidt Email & Phone Number

Newton, Nc

Manages a multidisciplinary team of RNs, LPNs, CNAs, SWs and chaplainsSupervises direct reports in daily activities to ensure compliance with regulations and company policiesConducts employee appraisals, disciplinary processes, interviews and orientation processesCoaching of team members on documentation and overall performanceParticipates in planning processes to forward organizational goalsParticipates in Leadership and mentoring programsAssists in development of education processes for new and existing employeesWorks independently on projectsAchieves goals via remote and inperson activitiesCoordination and provision of patient care to provide the highest standard of careCase management of hospice patients through the continuum of careContinued education of patient and caregivers regarding disease progression and treatmentsReviews patient eligibility for continued hospice careAssist team members in problem solving care needs and providing proactive careEnsures documentation was completed timely and accurately. Provided feedback to staff if neededCompleted audits of POC, physician orders, assessments and certification

Harrisburg, Pennsylvania, United States

Managed and led a multi-discipline group of healthcare professionals; assists in prioritizing team members workloads and assignments.Coordination and provision of patient care to provide the highest standard of care.Led a multi-discipline team meetings to review Plan of Care, medication review, and communicate patient needs among team members.Reviewed patient eligibility for continued hospice care.Assisted team members in problem solving care needs and providing proactive care.Mentored new and existing team members.Completed yearly performance reviews. Monitored staff productivity and patient satisfaction.Ensured documentation was completed timely and accurately. Provided feedback to staff if needed.Completed audits of POC, physician orders, assessments and certification.Triaged calls to support patient and families in time of crisis. Provided active listening to distressed patient/families.Provided education telephonically on medication administration, care for loved one, disease process and outreach services available.Coordinated with medical facilities/clinics to ensure patient needs are being met at home.

Responsible for admitting patients to Hospice servicesEvaluate patients in hospital for inpatient hospice or discharge to home with hospice servicesCreate Physician Plan of Care, evaluate for nursing and aide services and frequencies, create Nursing Plan of CareAssess effectiveness of medications and make recommendations to Medical Director or covering PhysicianReview consents with patient/familiesAssist families in emotional supportEducate patients, families, facility staff in Hospice services, disease processes, and covered benefits of insuranceAdvocated for patient desires at end of lifeEducated patient and families in administration of medications and side effectsCoordinated with mulitdispinary team to ensure patient and families are provided information regarding additional outreach services

Harrisburg, Pennsylvania

Responsible for the overall functions of the department including Utilization Review, discharge planning, treatment plan management and financial management.Coordinated with multidisciplinary team to meet patient outreach needs Advocated for patient to meet treatment needs.Educated patient and caregivers via in person or telephonic on disease process, treatment needs and care plan after dischargeOversaw three hospitals within the Central PA area.Supervised five Case Managers, completes performance reports and disciplinary actions if needed. Assisted HR in interviewing and recruiting for open positions. Filled two positions while in the Director role with no new turnover of staff. Mentored new and existing staff, provides orientation to new employees and training to existing staff as needed. Conducted audits, reviews compliance reports and ensures timely completion of patient evaluations. Reviewed financial reports to ensure accurate coding and charges.Assisted Case Managers in day to day duties as needed including discharge planning, request for prior authorization, and completion of utilization reviews.Assisted with appeals and denials from insurance companies among the three hospitals. Coordinated Epic implementation in Camp Hill and Harrisburg for Case Management including back loading of information and support during Go Live.Reported on performance objectives and tracked monthly and yearly progress on financial goals.

Harrisburg, Pa

Liaison to client for any outpatient/inpatient issues, billing and claims processing issues, discussions with facility medical directors and regional medical directors. Resource for my employess regarding referrals, inpaitent stays, billing claims, and MCG criteria.Perform a variety of duties to provide inpatient and outpatient utilization management, discharge planning and coordination. Monitor changes in policies, referral processing, inpatient issues, and claims processing/billing issues and relay those changes to employees.Monitor coverage for our service areas including inpatient and outpatient providers.Monitor quality of work by performing audits of staff members and review these results monthly. Provide training to new employees.Monitor staff time and attendance, approve time off requests.Prepare agenda items for monthly staff meetings and monthly teleconference with client.Perform yearly reviews of staff members.Update quality improvement projects and present to staff.

Camp Hill, Pa

Float RN for med/surg/tele patients.

Duncannon, Pa

Responsible for the education, training, and growth of current staff and new employees. Develops and coordinates validation of competencies of staff to ensure proper care and treatment.

Duncannon, Pa

Performs walking rounds to note resident condition and to ensure nursing personnel are performing their work assignments in accordance with acceptable nursing standards. Provides required patient assessments and interventions, updates plan of care with new orders. Assists physician in therapeutic measures, as needed.

Hershey, Pa

Assess patients frequently for changes in status and notifies physicians promptly. Worked closely with ICU team, neurosurgery, and neurology teams, Trauma and general surgery teams. Monitored vital signs closely and assists in bedside procedures. Treated patients with traumatic brain injuries, spinal surgeries, craniotomies, and strokes as well as general post op procedures. Assisted in orientation on new staff members. Educated patients and families in rehab, home health care needs, post-op care and discharge planning.