Amber Shaw Email and Phone Number
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Amber Shaw personal email
Career oriented, motivated, results driven manager with 16+ years experience in commercial premium finanace & associate P&C underwriting. I have been recognized as a decisive leader, excellent team player, and self-directed manager within the insurance industry. I enjoy working with our parenting MGA/Wholesale markets and valued retail agency relationships. My accomplishments within asset management include: department organization, customer satisfaction, write-off accounting, aged receivable resolution, loss prevention, collection trends, and return premium turn-around. I have had the pleasure of working with respected premium finance lenders in my tenure within the insurance industry, including the opportunity to aid in the development of a premium finance division for a commercial bank & had the privilidge to work as an assistant broker for a top 30 broker in the nation.As of 2024, I currently serve as Collection Manager (National) to US Premium Finanace, a division of Ameris Bank.
Us Premium Finance
View- Website:
- uspremiumfinance.com
- Employees:
- 56
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Collections Manager (National)Us Premium Finance Oct 2024 - PresentAtlanta, Georgia, United States
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Asset Management Manager (Western Region)First Insurance Funding Jul 2023 - Oct 2024United States• Responsible for managing the Western Region Asset Portfolio.• Promoted from Team Lead, West to Asset Manager within first year of employment. • Responsible for resolution for high balances loans over $100K+ - $1MM. • Manages and coaches a team of 5 collectors assigned to the Western Region:o Time keeping & miscellaneous HR related duties assigned. o Quarterly Incentiveso Individual Development Planso Merit & Performance Evaluationso Coaching, training, and mentoring as needed.o Participates in candidate interview process when needed. • Well-versed in various state insurance law to keep portfolio in compliance with insurance and banking codes. • Proficient in Input 1: PBS system for premium financing• Responsible for handling all bankruptcy filings within assigned region. o Includes working with inhouse counsel to resolve and close out bankruptcy loans. o Maintains accurate and up to date notes on bankruptcy log. • Creates and issues legal and final demands to insured for the purpose of curing final balances owed. • In charge of creating and sending compliance letters to insurance markets. • Reviews and assigned collection balances to approved third-party collection vendors. • Reviews and provides workout loan terms for qualified insureds. • Responsible for handling/resolving Agency Exposures, Termination, and third-party placement (if applicable).• Responsible for tracking Agency Wind Downs. • Provides detailed agency reviews for Risk to evaluate agency relationships.• Reviews refunds before issuance. • Assists quoting, loan operations, salespersons, and customer service when needed. -
Asset Management Team Lead -WestFirst Insurance Funding Jan 2023 - Jul 2023Northfield, Illinois, United StatesStay Tuned!More asset management to come!
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Assistant BrokerR.E. Chaix & Associates Insurance Brokers , Inc. Apr 2021 - Jan 2023Murrieta, California, United StatesProvides renewal and new business aid to a seasoned Broker and other assistants by: Updating and maintaining the renewal excel spreadsheet and issuing renewal reminders to agents to secure renewal binds. Responsible for sending renewal solicitations for brokerage accounts to ensure timely quoting within 30-60 days from renewal. Initiating and coordinating renewal quotes as directed by the Broker and other assistants (training in progress). Which includes: • Determining coverage needs, preparing submissions for market and secure quotes• Negotiating terms and coverages available with accessible markets Monitors accounts to ensure compliance with the company’s underwriting guidelines and that all binding subjectivities are in place. Inspection and inspection recommendations processing and monitoring to ensure the coverage in place follows underwriting guidelines.Maintains and cultivates relationships with agents and insurance carriers.In process of learning market appetites and state specific insurance laws/regulations. Possesses an understanding of necessary components of insurance policies. Proficient computer knowledge including all aspects of Microsoft Office. Familiarity with ALIS. 2022 Goals: • Improving my knowledge of underwriting guidelines and appetites with multiple carriers.• Extending knowledge of other lines of insurance and the markets through training and assisting other brokers.• Assisting with production reporting and accounting, including premium financed accounts. -
Collections Officer, Premium Finance DivisionPacific Enterprise Bank Jul 2017 - Apr 2021Irvine, Ca• Assisted in the creation of the Premium Finance Division for Pacific Enterprise Bank.• Created policy and procedures for all aspects of the division.• Assists with Salesforce and Quarterly Bonus Reports.• Receives customer and agent requests by telephone or mail, analyzes requests, and provides information.• Processes mail, fax; obtains policy numbers and updates address changes.• Keeps records of customer interactions: recording details of inquiries, complaints, and comments, as well as actions taken.• Makes outbound calls and/or generates letters to obtain additional account information.• Processes and manages all notices (Notices of acceptance, Notice of Intent to Cancel, Notice of Cancel, Request for Reinstatement, etc.).• Prepares monthly billing notices to: insureds, agents, and MGA/Wholesalers.• Processes and reconciles payments received via mail as well as Check-By-Phone payments.• Process approved Late Fee waiver requests with borrowers and Insurance agents.• Responsible for the preparing and scheduling of periodic reports within the Premium Finance software relating to collection and billing.• Process all aspects of the cancellations & reinstatements, collection correspondence, refunds within the premium finance division.• Demonstrates knowledge and proficiency of insurance premium financing and related programs.• Processes all CalCAP Loan Enrollment applications and claims.• Responsible for the vetting of all new agent and MGA/Wholesalers. -
Collection & Billing Specialist, Premium Finance DivisionPacific Enterprise Bank Jan 2016 - Jun 2017Irvine, CaThe position of Collection & Billing Specialist assists in attaining established Bank and branch goals while minimizing loss. Performs a variety of routine daily tasks; reviews reports, prepares correspondence; participates in special projects. Assures compliance with all Bank policies and procedures as well as all applicable state and federal banking regulations. Promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. This position must maintain compliance within audit, internal controls, security, BSA and CTR standards.
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Senior Collections OfficerCypress Premium Funding, Inc. Jan 2009 - Jan 2016-Manages the collection of all unearned premiums and commissions on cancelled policies in accordance with state law and the insurance code.-Responsible for all UEP/UEC invoicing statements.-Created detailed policy and procedural processes to improve accuracy and efficiency within our collection department.-Contacts insurance carriers and agents to discuss status of billing and reimbursement process to ensure account resolution.-Results yield less than a 5% outstanding receivable.-Supervises and trains customer service, billing, and collection staff.-Created Excel spreadsheets to improve accounts receivable management and reporting accuracy.-Optimizes usage of collection and aged receivable reporting tools within our system to improve reports to senior management.-Risk management reporting and underwriting has helped to make executive lending decisions to reduce loss. -Manages all cancellation and reinstatement requests.-Maintains well established agency and wholesale broker relationships within the insurance industry. -
CsrVerizon Wireless Nov 2007 - Jan 2009Irvine, Ca•Troubleshooted billing inquiries and equipment malfunctions•Mastered the ACSS database program•Organized cellular service packages designed to increase customer satisfaction -
Associate IiIndymac Bank Aug 2006 - Jul 2007Ontario, Ca•Managed the distribution of all mortgage paperwork to all departments•Managed all incoming and out going mail. •Drafted and Organized excel spreadsheets •Assigned all files from Intake to Underwriting•Assisted fellow colleagues with other work needs•Maintained a productive work flow•Mastered the MIPS and NetQxygen database programs -
Reservations SpecialistHilton Hotels & Resorts Nov 2005 - Jul 2006Hemet, California, United StatesWorked Austra-Asia Desk for Hilton Reservations.
Amber Shaw Skills
Amber Shaw Education Details
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MsjcBusiness Administration And Management, General -
Riverside Polytechnic High SchoolA
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Business, Management, Marketing, And Related Support Services
Frequently Asked Questions about Amber Shaw
What company does Amber Shaw work for?
Amber Shaw works for Us Premium Finance
What is Amber Shaw's role at the current company?
Amber Shaw's current role is Collections Manager (National).
What is Amber Shaw's email address?
Amber Shaw's email address is am****@****nce.com
What schools did Amber Shaw attend?
Amber Shaw attended Msjc, Riverside Polytechnic High School, Fullerton College.
What are some of Amber Shaw's interests?
Amber Shaw has interest in Beach, Drawing, Kayaking, Children, Economic Empowerment, Education, Environment, Reading, Hiking, Painting.
What skills is Amber Shaw known for?
Amber Shaw has skills like Underwriting, Banking, Microsoft Office, Customer Service, Risk Management, Workers Compensation, Customer Satisfaction, Microsoft Excel, Insurance, Strategic Planning, Credit, Financial Risk.
Who are Amber Shaw's colleagues?
Amber Shaw's colleagues are Toddi O., Harry Gideon, Kyle Fletcher, Danielle Montano, Jonny Kaleka, Kathy Buse, Ruth Alphin.
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Amber Shaw
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Amber Shaw
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