Amber Sheffield Email and Phone Number

Evaluated potential repairs Communicated with customer service representatives about repairs.Replaced watch batteries, crystals, bands, stems, etc. as needed and requested by customers.Restrung tent poles.Repaired fishing rods and reels and communicated exchange options when needed.Evaluated and dispositioned items returned from stores.Cleared electronics of personal data. Recorded and boxed repair products for shipment to proper repair facility.Packaged and shipped items to customers using Varsity and Manhattan.

Monitored and managed the flow of work.Directed staff as required based on work prioritization.Provided feedback and input to leaders as necessary.Optimized staff and equipment capacity.Escalated questions and issues to the appropriate audience, in a timely manner.Communicated and oversaw lack of work/extra work.

Monitored and managed the flow of work.Directed staff as required based on work prioritization.Provided feedback and input to leaders as necessary.Optimized staff and equipment capacity.Escalated questions and issues to the appropriate audience, in a timely manner.Communicated and oversaw lack of work/extra work.

Processed automotive claims.Determined liability.Sent rental vendor assignments.Sent automotive repair facility assignments and spoke directly with repair facilities.Answered customer questions, multitasked, and completed assignments at a high rate of speed

Took incoming calls and filed customer's automotive claims.Sent rental and auto repair facility assignments.Inputted accurate information at a high rate of speed.Transferred calls to appropriate departments when necessary.

Verified accuracy of orders being packed.Worked at a high rate of speed and exceeded production goals.Cross trained in gift wrapping.

SEIT Laser Operator, Embroidery Machine Operator, and Hooper.Folded, steamed, and bagged clothing orders.Used safe procedures while operating equipment.Manufactured large quantity orders for companies and universities.

Lead Operator that corrected errors and worked on special assignments.Maintained high quality work while exceeding production goals.Cross trained in hooping, hooping preparation, and special clamps.