Amber Stevens

Amber Stevens Email and Phone Number

Support Engineer | Performance Analyst | Inclusion Advocate | AWS certified x 4 | Committed to growth | | Word Nerd | Anti-Litterbug @ A Cloud Guru | A Pluralsight Company
austin, texas, united states
Amber Stevens's Location
Stayton, Oregon, United States, United States
About Amber Stevens

Technical support with specialization in cloud technology and e-learning platforms. AWS certified x 4.

Amber Stevens's Current Company Details
A Cloud Guru | A Pluralsight Company

A Cloud Guru | A Pluralsight Company

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Support Engineer | Performance Analyst | Inclusion Advocate | AWS certified x 4 | Committed to growth | | Word Nerd | Anti-Litterbug
austin, texas, united states
Website:
acloud.guru
Employees:
537
Amber Stevens Work Experience Details
  • A Cloud Guru | A Pluralsight Company
    Content Support Engineer
    A Cloud Guru | A Pluralsight Company Jan 2022 - Present
    United States
  • Treehouse
    Senior Support Specialist | Front End Web Development Techdegree
    Treehouse Sep 2020 - Oct 2021
    Stayton, Oregon, United States
    Treehouse Inc. is an online coding school that helps train students to become software developers and product designers. Some of my duties and achievements there are: * Provided technical support and training for a revolving base of 350+ students enrolled in Front End Web Development Techdegree Program, making sure to meet SLA's.* Increased Tech Degree student retention by 20% * Consistently code reviewed and graded 30+ front end development projects a week * Helped to build a career squad within the company to better support students after graduation* Earned highest feedback score rating on my team from student reviews
  • Treehouse
    Success Specialist For Treehouse Apprenticeship Program
    Treehouse Mar 2019 - Sep 2020
    Portland, Oregon, United States
    * Helped recruit, train, support and transition multiple cohorts of students into FTE roles as engineers or designers at companies like Hubspot, Adobe, Verizon, Niantic, Mailchimp and others* Partnered with leadership, stakeholders and hiring managers on position specifications, candidate profiles, and team goals for the Apprenticeship Program* Connected and built relationships with Community Partners around the country in order to ensure long-lasting support for apprentices* Led 1-on-1s with apprenticeship students, strategized on improved processes, attended leadership meetings, reported status updates with stakeholders, and coordinated needs with cross-functional teams. * Developed an engaging and informative kickoff programs that combined technical learning with program expectations and team building so cohorts could hit the ground running.
  • Treehouse
    Code Review & Tech Support For Php Techdegree (Contractor)
    Treehouse Oct 2018 - Mar 2019
    Portland, Oregon, United States
    * Provided technical and PHP support for students of PHP Techdegree * Code reviewed PHP projects * QA for PHP learning content and Techdegree projects

Amber Stevens Skills

Customer Experience Team Building Social Media Dev Tools Creativity Customer Success Training And Development Google Suite Web Applications Customer Retention Software As A Service Jira Back End Web Development Team Leadership Process Improvement Strategic Planning Cascading Style Sheets Process Flow Documentation Slack Html Microsoft Office Relationship Building Bootstrap Sqlite Sass Time Management Php Customer Service Javascript Onboarding Technical Support Code Review Business Process Improvement Sql Interpersonal Skills Teamwork Documentation Project Management Student Development Empathy Coaching And Mentoring Product Development Problem Solving Front End Development Written Communication Confluence Organization Skills Html5 Asana Github

Amber Stevens Education Details

Frequently Asked Questions about Amber Stevens

What company does Amber Stevens work for?

Amber Stevens works for A Cloud Guru | A Pluralsight Company

What is Amber Stevens's role at the current company?

Amber Stevens's current role is Support Engineer | Performance Analyst | Inclusion Advocate | AWS certified x 4 | Committed to growth | | Word Nerd | Anti-Litterbug.

What schools did Amber Stevens attend?

Amber Stevens attended Treehouse, Treehouse, Mt. Hood Community College, San Diego City College.

What skills is Amber Stevens known for?

Amber Stevens has skills like Customer Experience, Team Building, Social Media, Dev Tools, Creativity, Customer Success, Training And Development, Google Suite, Web Applications, Customer Retention, Software As A Service, Jira.

Who are Amber Stevens's colleagues?

Amber Stevens's colleagues are Sheva Rossi, Jess Hoch, Clint Bonnett, •christopher•jerome •seel•, Kapil Kumar, Dorine Omido, Sudharsan T.

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