Obtaining prior authorization for all Imaging as well as inpatient and outpatient procedures. Fixing all billing issues and working directly with providers on their credentialing and billing capabilities.

 Managed a multi-line phone; including answering phone calls on the first ring and sending them to voicemail, paging, and taking messages for providers and staff.  Responsible to call accounts in collections; making phone calls, sending letters, and finally sending through to our collection agency via their website. Utilized multiple computer systems on a daily basis; including but not limited to electronic health records, scanning systems, patient management, and all insurance… Show more  Managed a multi-line phone; including answering phone calls on the first ring and sending them to voicemail, paging, and taking messages for providers and staff.  Responsible to call accounts in collections; making phone calls, sending letters, and finally sending through to our collection agency via their website. Utilized multiple computer systems on a daily basis; including but not limited to electronic health records, scanning systems, patient management, and all insurance company websites.  Keeper of medical records; sending them upon request and keeping track of documentation of requests. Sending out statements for requests and posting the payment when received.  Checking patient eligibility with their current insurance provider(s). Posting of personal checks sent in via USPS; checking balances, applying to accounts, taking deposits to the bank. Assisting the office manager in the making of spreadsheets for office information and financial tracking. Greets and assists patients with check in and checkouts, pulls and files patient records, updates records and databases with client information and gathers patient insurance information. Show less

 Responsible for filing individual medical claims; individually filed and processed up to 500 claims weekly.  Monitors daily billing activity to ensure accuracy and make corrections; collects, posts and manages patient accounts and submits claims with insurance. Serves as the primary resource for all questions related to patient billing and insurance; works closely with patients to find solutions to billing discrepancies and voices patient needs and concerns with doctors. Greets… Show more  Responsible for filing individual medical claims; individually filed and processed up to 500 claims weekly.  Monitors daily billing activity to ensure accuracy and make corrections; collects, posts and manages patient accounts and submits claims with insurance. Serves as the primary resource for all questions related to patient billing and insurance; works closely with patients to find solutions to billing discrepancies and voices patient needs and concerns with doctors. Greets and assists patients with check in and checkouts, pulls and files patient records, updates records and databases with client information and gathers patient insurance information.  Collaborates with patients and health care providers to provide excellence in customer service. Creates daily and weekly balance sheets for insurance payments. Prepares correspondence to patients and insurance companies daily, investigates and troubleshoots claims, contacts clients and updates records with additional information. Provides general office support, answers phone calls, schedules new and follow up appointments, files documents and completes data entry; creates, updates, and maintains computer based records for patients. Uses a personal computer and computer programs to type a variety of documents, such as memorandums, letters, reports and e-mails.  Maintains office calendars for appointments and doctors schedules; schedules insurance company, office and vendor meetings. Utilizes knowledge of proper formats, grammar, spelling and punctuation to review office correspondence. Show less