Amber Jones Email & Phone Number

Ottawa, On, Ca

Currently Supporting: Merchant Services - Channel Expansion, Collabs, Shop AdvertisingFormerly Supported:Shop Marketing

Studio Oloro is a multidimensional production and consulting brand specializing in experiential marketing, events, and creative direction.We help brands elevate by creating compelling campaigns, content, and experiences to engage their audiences through progressive and innovative solutions…and we want to get weird with you. We care about enhancing brand campaigns, events, and digital experiences by being authentic, purposeful, and community-first. No idea is too ambitious to pursue; the only limit is your imagination and willingness to work smart, think outside of the box, and go big. Clients:Hue - Fractional Chief of Staff, Operations StrategistLavendr - Communications Consultant (Urban Design SaaS)Eventure Production - Creative Production Manager (Fashion, CPG, Food & Beverage)Flight Story - Creative Project Manager, OOH Producer (B2C FinTech)Maison Kitsuné x The Webster Miami - Experiential Producer, Prop Stylist, Art Director (Fashion)Adidas x High Snobiety - Experiential Producer, Art AssistantCleo - Experiential Producer (B2C FinTech)

Basking Ridge, Nj, Us

Supported Senior Vice President, Marketing Activation & Creative and was responsible for the successful operations and oversight of headcount allocation and budget management across B2C and B2B marketing spend, organization structure, team culture, and operational expenses. Managed Operations Support Coordinator.Developed governance plans for key initiatives across Marketing Activation and broader enterprise.Prepared executive agendas and meeting materials for executive meetings and strategy discussions.Partnered with Organizational Transformation teams and third-party agencies on ongoing leadership discussion and training series to improve team workflow, cross-functional collaboration, governance processes, and working relationships.Drove and elevated Principal’s executive presence via email communications, stakeholder management, time management, DE&I initiatives, social media, and speaking engagements.Created concise and visually compelling presentations for creative and operational reviews, speaking presentations, industry events, and internal strategic initiatives.Led coordination of content, programming and communications for Staff Meetings and departmental-wide All Hands.Developed hybrid-friendly team onboarding processes and culture committees centered on employee enablement, learning, and development.Partnered with Finance Team and departmental budget leads to develop a streamlined financial and headcount management and reporting process, which increased approval efficiencies by 25%.

New York, New York, Us

Led company-wide strategic planning, customer experience operations, and financial technology product operations. Created annual department budgets and financial processes, in addition to managing a Customer Support Associate and an Accounting Team of two people.Developed quarterly department goals to align with company-wide objectives (OKRs), directly liaising with executive leadership on setting and maintaining strategic priorities.Managed relationships, agreements, and day-to-day non-technical project collaboration with third-party banking partner.Implemented and managed well-documented compliance and security processes across the organization for Wethos’ fintech products (i.e. disputes management, escalations, fraud reviews)Created value-add, B2C partnerships strategy to enhance the platform user experience, resulting in six partnerships across finance and tax management, social media marketing, networking, etc.Supported CEO in investor management by streamlining quarterly financial and metrics reporting, communications, and due diligence processes.

New York, New York, Us

Created and optimized infrastructure for team collaboration, productivity, and company scalability in preparation for the organization’s next funding round. Defined people development, retention, and training programs.Oversaw People Operations Team (4) and management of company culture activities through people operations strategy.Developed remote onboarding and onboarding process, owning documentation updates, tracking, and ongoing maintenance.Implemented and developed training for Lever Applicant Tracking System (ATS), in addition to leading talent acquisition strategies with an equity-first lens.Led on data compliance diligence process in collaboration with the Product, Customer Experience, and Revenue Departments.Created and drove company-wide DE&I quarterly strategies, resulting in a 45% increase in employee satisfaction, 17% increase in employee retention, and 10% increase in new user acquisition.

New York, New York, Us

Shaped the organization’s company culture through employee satisfaction, engagement, and enablement initiatives. Identified opportunities and strategies for improved cross-functional efficiencies, productivity, and asynchronous collaboration. Supported in management of Office Manager.Drove ongoing data-backed strategies and initiatives to impact company and department metrics.Oversaw change management processes and training for internal payroll, benefits, and Human Resources compliance through Justworks Human Resources Information System (HRIS).Improved employee satisfaction (+22%) and retention (+10%) by introducing expanded health and wellness benefits package.Implemented the company’s inaugural DE&I strategy in collaboration with a diversity consultant and executive leadership.Audited and streamlined company toolset to optimize remote-first, cross-functional efficiencies, collaboration, and scalability.Led research, creation, implementation, and training of internal and website platform policies (i.e. company handbook, manager handbook, Privacy Policy, Terms of Service).

Manhattan, New York, Us

Client: Bloomingdale'sLed day-to-day process between internal and external stakeholdersPartnered closely with internal creative team to develop and maintain production and review process Built and executed production timelinesPerformed talent outreach on behalf of client where applicableAttended shoots and editing sessions as neededOrganized seamless asset delivery

Oversaw digital marketing campaigns and creative productions for consumer-driven clients. Planned and managed campaign budgets ($25 - 350k), timelines, and resource planning. Managed Project Coordinator and Production Team of five people.Clients: Uber, Primark, blu, Hinge, GoGo squeeZMaintained full project lifecycle in partnership with Client Services, Revenue, Creative, Production, Strategy, and Design departments and established Scopes of Work (SOW).Monitored project statuses and risks from proposals, concept ideation, presentation, approval, execution and reporting.Optimized workflow across internal teams to effectively manage resources through Basecamp, Asana, Float, etc.Provided client stakeholders with regular status reports and ongoing milestone communications.Sourced and managed vendor and supplier relationships, agreements, and negotiations.Oversaw production planning from talent and location sourcing, permit and contract acquisitions, and production and post-production resources and equipment.

Oversaw innovative, social-first marketing campaigns across Facebook, Instagram, Twitter, and TikTok.Clients: Simply Be USA, QUIZ Clothing, Primark, GoGo squeeZLed timelines, budgets, creative reviews, and resources for all creative projects.Managed Project Coordinator with ongoing development and training opportunities.Defined and maintained workload capacity, assigning resources by applicable skills and project scope.Managed creative feedback and approval process at various stages of campaign development.

New York, Ny, Us

Key lead for digital marketing, email marketing, and social media marketing strategies to increase client base, customer acquisition and website conversions.Developed search engine marketing and optimization (SEO / SEM) strategies and paid social media marketing campaigns ($60k) in collaboration with third-party media partners.Reported quarterly digital marketing insights and made ongoing optimizations to digital marketing strategy, resulting in a 44% increase in website conversions.

New York, Ny, Us

Developed organic and paid social media campaign strategies across Instagram, Facebook, and LinkedIn, with a 50% increase in brand awareness and engagement.Reported on digital campaign performance through Google Analytics, resulting in a 61% increase in website traffic.Created and oversaw management of bi-weekly email newsletters, with an increase of 282% email subscribers.Wrote original, industry-specific articles for company website.Supported Events & Partnerships Manager with logistics and promotion of in-office and external events.

Managed and posted all content created by weekend writersCreated compelling and on-brand social copyLive-tweeted important events, major award shows, album releases, etc.Collaborated with weekend writers in order to help them find trending/timely news topicsMonitored Facebook, Twitter, and Instagram content and community management

Boston, Ma, Us

As a Sourcing Specialist, I identified talent and assisted with thriving recruitment efforts. My role was contingent on building candidate relationships and managing their expectations, whether that meant placing them in the role that fit their needs and interests or keeping them in mind for future employment opportunities.Performed sourcing and pipelining for active and passive candidates in the local information technology marketManaged market research based on talent profiles’ skill set, demographics, and hiring trendsCollaborated with recruiters to create unique sourcing and methods to broaden candidate pool tracked through KPIsAssisted Marketing and Events Specialists with promotion and execution of monthly Tech in Motion events

Fuschl, At

Implemented marketing strategies to promote company-sponsored eventsTracked consumer data through field marketing to support market research and data analysisInformed and educated consumers about the product and its benefits through brand education

Us

Assisted Digital Media Associates with daily tasks, such as maintaining client blogs and creative social accountsEvaluated digital media trends to increase brand awareness and consumer reacj for Dim Mak Records clientsCreated meaningful interactive promotional content for Rock In Rio US FestivalGenerated content calendars and material for DJ Tiesto and Josh Wink on Facebook, Twitter and VKMaintained Shopify inventory counts for TomorrowWorld and Ultra Music Festival merchandise

New York, Ny, Us

Informed and educated consumers about the product and its benefits in missions around Philadelphia, New Jersey, and DelawareCreated events and conducted samplings and demos based on company standardsMarketed products to local establishments and events (i.e. restaurants, boutiques, festivals)