Amber Hardway work email
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Amber Hardway personal email
I am a highly motivated customer service, claims, estimating, professional with leadership, customer service, claims, insurance, and sales experience. I am able to adapt to customers' needs while articulating the benefits and solutions the company I work for is able to provide. Effective and dependable team player that can proactively communicate to successfully execute duties with minimal supervision. A successful manager with proven abilities to coach, lead by example and motivate a team to achieve targeted results. My strengths include in-depth knowledge of auto insurance policies, coverage options and claims processes, problem solving, conflict resolution, organization and planning, time management, effective in interpersonal communication, proficient with industry standard claims management software, humility, quick study and coachable.My talents and interests are best utilized in a fast paced, multi-faceted business environment where collaboration, teamwork and customer sales/service intersect. I have successfully managed a high volume of auto insurance claims, ensuring accurate and fair settlements for policyholders. My attention to detail, analytical skills, and commitment to provide benchmark customer service have allowed me to consistently meet or exceed performance targets. I want to affiliate with an organization that values and rewards achievement, invests in the development of their team members and provides sufficient challenge and opportunity for growth.As a dedicated kennel and behavior volunteer at Humane Society for Hamilton County, I have actively contributed to the well-being and positive development of shelter animals. My role involves a diverse range of responsibilities aimed at creating a comfortable and nurturing environment for the animals in our care.
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Licensed Sales ProducerAllstateMccordsville, In, Us -
Insurance Claims SpecialistGeicoMccordsville, In, Us -
Chief Financial OfficerPaws+Claws Indy May 2024 - Present -
EstimatorRay Skillman Avon Collision Center Sep 2024 - Dec 2024-Provide estimates for customers and Insurance companies.-Follow insurance company guidelines as outlined per DRP contracts.-Greet and interact with customers during drop-offs for repairs and deliveries.-Provide excellent customer service to customers by means of communication throughout their vehicle's repair process.-Supplements for additional repairs as needed.-Prepare all damage reports in an accurate and efficient manner.- Maintain customer rapport by explaining estimate and expected return of vehicle. -
Substitute TeacherNoblesville Schools Jan 2024 - Dec 2024Noblesville, In, Us- On-call varying hours based on the needs of the school.- Workdays vary depending on teacher absences and school events.- Working in different classrooms and grade levels throughout the day.- Implement lesson plans provided by the absent teacher in a clear and effective manner.- Maintain a safe, orderly, and positive classroom environment conducive to learning.- Supervise students and manage classroom behavior according to school policies and procedures.- Adapt teaching methods and instructional materials to meet needs of individual students and accommodate diverse learning styles.- Foster a supportive and inclusive atmosphere where students feel valued and encouraged to participate.- Collaborate with other teachers and staff members to ensure smooth transitions and continuity of instruction.- Provide feedback to the regular classroom teacher regarding student progress, behavior, and any concerns that arise during the day.- Maintain licenses and mandatory trainings to maintain authorized substitute teacher in the state of Indiana. -
Fleet EstimatorDirect Repair Collision Jun 2024 - Sep 2024
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Field Auto Damage EstimatorProgressive Insurance Mar 2024 - Jun 2024Mayfield Village, Oh, UsAs a Field Auto Damage Estimator, I specialize in assessing and documenting vehicle damage for insurance claims. My role involves conducting thorough on-site inspections, accurately estimating repair costs, and ensuring timely, detailed reports. With strong technical expertise and a keen eye for detail, I excel in identifying damage, negotiating repair processes with body shops, and delivering exceptional customer service. My commitment to accuracy and efficiency helps streamline the claims process, providing peace of mind to clients during challenging times. Passionate about the automotive industry, I continually stay updated on the latest repair techniques and industry standards to deliver top-notch service. -
Insurance Claims SpecialistGeico Feb 2016 - Feb 2024Chevy Chase, Md, Us-Conduct investigations and evaluations of insurance claims related to automobile accidents, assessing the extent of damage, and determining liability.-Close work with policyholders, third-party claimants, and other stakeholders to ensure fair and prompt resolution of claims.-Document all aspects of the claims process including investigation findings, damage assessments, and communication with involved parties.-Prepare detailed reports outlining claim evaluations.-Provide excellent customer service to policyholders and claimants, addressing their concerns and inquiries.-Ensure compliance with insurance regulations and company policies.-Stay updated on industry trends and changes in regulations.-Collaborate with other departments, such as underwriting and legal, to ensure comprehensive claim handling. -
License Insurance Agent Customer Service Representative IvGeico Feb 2016 - Feb 2023Chevy Chase, Md, Us- Gained automotive insurance license for all 50 states in the United States.- Gained reissue licensure to sell back policies to prior customers.- Promoted 3-grade levels.- Achieved being fully vested in the company's 401K program.- Earned promoted merit raise every year.- Assisted in training of new supervisors and/or agents with resources and support of teams as needed as a veteran agent employee lead. -
Shoe Sales AssociateDick'S Sporting Goods May 2012 - Feb 2016Coraopolis, Pa, Us- Greeting customers- Identifying their needs- Making suggestions and negotiating final sales- Keeping records of inventory- Stocking shelves- Preventing theft- Keeping premises clean -
Caller SupervisorDelta Tau Delta International Fraternity May 2012 - Jan 2015Fishers, Indiana, Us- Achieved caller of the month 4 times prior to promotion to caller supervisor.- Attended over 72 pledges.- Worked more than 720 hours.- Connected with over 6480 alumni fostering positive relationships.- Raised over $63,000 for Delta Tau Delta International Headquarters.- Made significant contribution to upgrade performance and improve credit card percentage of donations for all members of staff. -
Assistant Caller SupervisorOakland University Oct 2011 - May 2012Rochester, Michigan, Us- Connected with over 500 alumni fostering positive relationships.- Raised over $7,300 for Oakland University Telefundraiser.- Promoted from caller to caller supervisor assistant after a few months.
Amber Hardway Skills
Amber Hardway Education Details
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Noblesville High SchoolGeneral Studies
Frequently Asked Questions about Amber Hardway
What company does Amber Hardway work for?
Amber Hardway works for Allstate
What is Amber Hardway's role at the current company?
Amber Hardway's current role is Licensed Sales Producer.
What is Amber Hardway's email address?
Amber Hardway's email address is am****@****ion.com
What schools did Amber Hardway attend?
Amber Hardway attended Noblesville High School.
What are some of Amber Hardway's interests?
Amber Hardway has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Education, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare.
What skills is Amber Hardway known for?
Amber Hardway has skills like Customer Service, Microsoft Office, Management, Microsoft Excel, Sales, Project Management, Leadership, Microsoft Word, Marketing, Powerpoint, Public Speaking, Social Media.
Who are Amber Hardway's colleagues?
Amber Hardway's colleagues are Nikki Mavropoulos, Douglas Haines, D'antonio Walker, Jon Hammer, Lendrell Barksdale, Andrew Bryan, Paul Abraham.
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