Sr. Level Systems Administrator/Business Analyst
CurrentStreamlined entire organization by upgrading, internal client tracking system, Firstwave to MS CRM 2011, and lastly upgrading MS CRM 2011 to MS CRM 2016. Exceeded expectations by successfully removing and rebuilding 65% of the existing MS CRM software during MS CRM 2016 upgrade. Launched MS CRM Server Side Sync plug-in for Outlook. Embedded sub grids on.