Office responsibilities include maintaining schedules for clinicians on a daily, weekly, and monthly basis. All AR/AP responsibilities to include private party billing, school district billing, and commercial/Medicaid billing on behalf of the clinicians. Quarterly reports, HR duties including processing of new hires, and insurance credentialing for new and existing employees, licensure verification. Day to day operations include insurance verification for new and current clients including coordination of benefits. Meeting management and interview scheduling. Marketing strategies and local and community outreach opportunities. Managing phones, emails and clinic activities.

Physician, Hospital, Clinic LiaisonPrimary function is to grow the business/patient count through encouraging current and new referral sources to maximize the services provided by the Division and the centralized admissions process.Develops and maintains an in-depth knowledge of the dialysis business and the many support services and options provided by FMS. Maintains an excellent understanding and knowledge of the local market to monitor and quickly react to changes which may impact the company and the patient services provided.Facilitates the patient admissions process within the assigned region. Coordinates with the Patient Intake Coordinators to establish appropriate placement of patients according to individual patient preferences, physician’s orders, vacancies rates and capacity of relevant clinics. Works closely with hospitals, physicians, discharge planners, and social workers to ensure all patient requests and physician orders are addressed appropriately. Collaborates with facility staff and region management to effectively resolve issues impacting a patient’s admissions process.Updates and maintains data in program database shared with Market Development group. Logs in all notes and information regarding communications and sales visits with appropriate comments so information can be used by Market Development group as needed.Coordinates with the Patient Intake Coordinators to establish appropriate placement of patients according to individual patient preferences, physician’s orders, vacancies rates and capacity of relevant clinics.

Completed Level 2 Excel Training ClassResearching Overpayments for insurance CompaniesExtensive Knowledge of Blue Cross Blue Shield, Unicare, and United Health CareDirectly assisting Field Employees with Research and ApprovalsProficient with Multi-Line Phone System

Human Resources, Scheduling, Interviewing Prospective Students, and PayrollCoordinated Class Dates and State Testing for Clarksville and Madison LocationsAssisted Job Placement for Graduated StudentsPayroll for Staff for the SchoolPersonal Assistant to Owner of The Medical Institute and Caregivers Inc.

Human Resources, Scheduling, Interviewing, and PayrollCoordinated Daily Care Schedule for 450 Clients unique to their needsAll Pay Roll ResponsibilitiesClient Assessment and EvaluationsScheduling and Conduction Interviews, as well as back ground checks, administering drug screens, checking referencesResponsible for Client Experience through 24 hour on call phone for resolving problems and reschedulingPersonal Assistant to Owner of Caregivers Inc. and The Medical Institute

Responsibilities include greeting and engaging with the customers. Cash handling, preparing drinks to codes and standards, following safety guidelines. Providing an uplifting and positive experience for every customer.

Human Resources, Scheduling, Interviewing, and PayrollPersonal Assistant to Vice President of CompanyDaily Sales Reports for 6 District Offices reporting to the Vice PresidentCoordinated Daily Leads for the Customer Service RepresentativesDesigned Contest Pages for District Sales Representatives through PowerPointStrategically Organized Sales Booths at Local Events in the District Responsible for Company Payroll for Nashville Office