Amber Bradford Email & Phone Number

San Jose, CA, US

Noida, Uttar Pradesh, IN

Denver, CO, US

Glen Allen, VA, US

Princeton, New Jersey, US

Noida, Uttar Pradesh, IN

Englewood, CO, US

Atlanta, Georgia, US

- Designing scenario-based interactive eLearning for call center representatives to complete from their desks.- Creating learning blueprints, narration scripts, and storyboards to produce eLearning materials.- Developing SCORM compliant call center training using Storyline 360 and uploading courses to Cornerstone LMS.

Broomfield, CO, US

- Developed measurable training courses, in collaboration with the Product Education team, and subject matter expert on installing and setting up Conga Contracts.- Created eLearning in Storyline, using templates to populate learning materials. - Wrote knowledge check and exam questions.

Atlanta, Georgia, US

• Utilized the ADDIE model as the basis for every training development and as a continuous improvement plan.
• Analyzed new projects to develop a scope of work, define required documentation and training, identify audience roles, and tasks.
• Collaborated with subject matter experts and stakeholders to complete project analysis and develop training curricula.
• Developed training for aviation software, new internal tools, HR compliance training, and assists other departments to create training.
• Used templates to ensure necessary information is included and provide consistency of documentation and training materials.
• Managed multiple projects at various stages, maintaining deadlines, and providing weekly status updates.

Henderson, Nevada, US

• Designed courses and templates in collaboration with faculty and staff for all schools including general education, nursing, and school of education.
• Managed multiple concurrent projects including course design, reviewing courses for QA, designing training materials, and producing media.
• Analyzed course materials for best practices, ADA compliance, and QM standards.
• Researched, develops, and presents training materials to faculty and staff using a variety of mediums and technologies.
• Presented at conferences on the latest trends and technologies including OERs, apps, template design and effective uses of the LMS Canvas.

Lakewood, Colorado, US

• Designed course materials for graduate and undergraduate programs in a variety of subjects including math, English, History, education leadership and emerging technologies, design thinking, and the arts.
• Managed all course developments: multiple projects at various stages and multiple subject matter experts.
• Resolved technical issues and managed support tickets for the learning management system related to course issues.
• Collaborated with subject matter experts, multimedia developers, and deans in the development of new 8-week online courses, hybrid courses, course revisions, and instructional media assets.
• Analyzed curriculum: verifying authenticity, reviewing for quality and writing level, organizing, identifying and filling in the gaps, writing copy, editing grammatical errors, and adding instructional details.
• Created documentation for new processes and established an online course development handbook, in collaboration with fellow instructional designers, for the benefit of subject matter experts.

• Oversaw course curriculum development including collaborating with subject matter experts, creating documentation, verifying authenticity, adding instructional details, and editing grammatical errors.
• Managed content for a variety of subjects including healthcare, math, science, English and the arts.
• Initiated solutions, collaborating with faculty, deans, and colleagues.
• Researched recommendations for resolving ongoing technical issues and providing code solutions.
• Created new media assets to add interactivity and enhance the learning environment.
• Directed workflow to instructional technologist, implanting content into the learning management system.

• Maintained web production for sunandski.com, rebelheadboards.com, and skichalet.com using Volusion, an eCommerce content management system platform.
• Researched product information to compose descriptions.
• Created product images and applying color correcting techniques using Adobe software.
• Provided customers with product information and purchasing via phone and live chat.

• Maintained online courses, providing quality assurance, and completing revisions from the Instructional Designer.
• Resolved technical issues for courses and during the LMS migration project moving from eCollege to Blackboard.
• Managed temporary employees hired to resolve technical issues during the migration.

-Established and maintained successful client relationships.-Ensured all aspects of a successful mortgage transaction are completed.

Master'S, Information And Learning Technologies

Doctorate Of Education (Edd) Candidate, Educational Leadership And Management

Bachelor'S, Graphic Design & Interactive Media

Associates, Multimedia