Program and Operations Leader with over 20 years of experience in managing high-impact projects and programs, driving operational efficiencies, and scaling revenue across technology, education, and skill-building sectors. My career is anchored in leveraging data analytics, program management, and operational rigor to foster sustainable revenue growth and align workforce development with industry demands. I am passionate about establishing scalable, data-backed programs that deliver measurable outcomes in both revenue and customer success.Currently, as Director of Operations & Analytics at Automation Anywhere, I manage global analytics to continuously measure the impact of community and learning programs on business and improve customer journeys across various platforms. This role involves end-to-end oversight of enabling data-driven decision-making for customer engagement, support, and providing actionable insights to internal teams from sales to customer success.
Listed skills include Business Initiatives, Channel, Strategic Planning, Analysis, and 14 others.