Amber Donaldson Email & Phone Number

Springfield, Missouri, United States

As the author of "Coral's Treasure: A Lesson in Friendship," I am dedicated to crafting compelling narratives that resonate with diverse audiences. Through the heartfelt journey of Coral, an autistic otter, I explore themes of empathy, friendship, and inclusivity, aiming to inspire and uplift readers of all ages.In this role, I oversee all aspects of the publishing process, from conceptualization and writing to editing, formatting, illustration, and distribution. By meticulously managing these tasks, I ensured a seamless and successful launch of "Coral's Treasure," maximizing its impact and reach.To promote the book effectively, I employ a range of strategic marketing initiatives, leveraging social media, email campaigns, and targeted outreach to enhance visibility and drive sales. By actively engaging with readers and soliciting feedback, I continuously refine my approach to storytelling, fostering meaningful connections with my audience.My overarching goal is to deliver impactful and thought-provoking narratives that leave a lasting impression and resonate with readers long after they've turned the final page.

Republic, Missouri, United States

Process Assistant - Inbound Dock Clerk Scheduled and managed inbound shipment loads, averaging 25 appointments per day, and ensuring 90% on-time arrival rate.Facilitated the docking and release of trailers for over 200 shipments per week, maintaining a 98% accuracy rate in adherence to strict protocols.Monitored production throughput for 12 dock doors using specialized robotic equipment, maintaining a 95% efficiency rate.Developed and maintained comprehensive documentation for problem-solving procedures, utilized daily by 30 associates to address issues promptly and efficiently.

Republic, Missouri, United States

Lead Fulfillment - Inbound Dock Process Assistant Managed up to 40 dock doors simultaneously, processing up to 15 live loads per night in addition to vendor freight, transshipment units, and crossdock loads, resulting in the processing of over 100,000 units weekly.Supported Area Manager in labor allocation, leading to a 10% increase in productivity over three months.Provided training to associates, resulting in a 20% reduction in errors and a 15% improvement in efficiency within the department.Operated forklift and clamp trucks incident-free, contributing to the safest shift in the building for six consecutive months.Spearheaded safety initiatives, including establishing new 5S locations and hazardous waste management procedures, and coordinating with the Outbound Dock Clerk for supply chain issues leading to an incident free workplace on the dock.

Republic, Missouri, United States

Global Operations Procurement - Non-Inventory ReceiverManaged orders for warehouse management, tracking, and delivering items to ensure productivity and efficiency, averaging 30,000 steps per night.Coordinated procurement activities and developed order forms for over 30 departments to maintain inventory levels and deliver goods accurately and on time, achieving a 95% fulfillment rate.Liaised with third-party contractor Marsden to manage inventory of cleaning supplies for the building, ensuring timely replenishment and accurate tracking of stock levels.Coordinated deliveries into the warehouse, ensuring smooth operations and timely receipt of goods.Managed the switching out of trailers holding cardboard and scrap pallets daily, optimizing space utilization and maintaining a clean and organized warehouse environment.Tracked missing packages in a 1.25 million sq. ft. facility, resulting in a 98% retrieval rate and minimizing disruptions to operations.Demonstrated exceptional organizational skills, efficiency, and self-reliance in managing multiple requests and tasks within the department without direct supervision.

Republic, Missouri, United States

Learning Ambassador Aug. 2021 - Oct. 2022Conducted Day 1 and Day 2 training sessions for new associates, providing ongoing learning support and strategies as they progressed to expert problem-solving roles.Expert IB Problem Solver Aug. 2021 - Oct. 2022Mastered all receive functions including Transship, CRETS, T-Rex, and Problem Receive, acquiring expert-level permissions for problem-solving tasks.Safety Committee Member Aug. 2022- Oct. 2022Prioritized safety in all functions for the FHN Receive team, ensuring adherence to safety protocols and procedures.Activities Committee Member Aug. 2022 - Mar.2024 Planned warehouse activities and organized volunteer opportunities in the community surrounding STL3.

Springfield, Missouri, United States

Artistic HealingLed end-to-end setup and management of a local small business, from ideation to grand opening. Tasks included creating professional marketing plans, setting up websites using Shopify and Wordpress, implementing SEO strategies, and managing Google My Business listings.Developed an extensive inventory system in Excel to manage over 500 products, including cataloging and photographing items for the website, and creating descriptions and pricing structures.Recruited and trained staff, coordinated storefront setup with Square, procured building contracts, and managed contractors and third-party staff. Ensured client confidentiality throughout the process.Wrist HandlesDesigned and built a full website using Wordpress, including photography services.Myst LoungeCreated coaster designs for a third-party contractor to advertise featured alcohol menu items, collaborating with a billion-dollar client.Glamour by WoukBuilt a Shopify online store for the client's inventory of over 300 items, integrating Facebook and Instagram channels with buy buttons to direct customers to the correct sales channels.

Springfield, Missouri, United States

Assistant EditorConducted interviews with business owners, captured photographs of businesses and staff, and authored articles for monthly publication in both online and print formats.Managed and provided training to interns in basic social media skills, including auditing, posting, and page management for the company's online presence. Also oversaw website management updates.Developed and maintained the website for the Springfield Multicultural Festival using WordPress, and orchestrated a comprehensive social media campaign for the event across various platforms.Implemented strategies that significantly increased event reach, expanding from 7,000 people the prior year to 19,000 the following year. Successfully drew in 3,000 attendees, marking the highest attendance in the history of the event.

Springfield, Mo

Developed custom advertisements using Adobe products for distribution via email and various social media channels to enhance brand visibility and engagement.Managed social media channels by creating compelling content, scheduling posts, and engaging with customers to foster positive interactions and brand loyalty.Conducted regular social media audits to measure key performance indicators (KPIs) and assess the effectiveness of marketing strategies, making data-driven adjustments as needed.

Springfield, Mo

Collaborated with the store manager to organize, plan, and execute strategies aimed at attracting customers through in-store promotional events and displays, contributing to increased foot traffic and sales.Tracked progress towards weekly, monthly, quarterly, and annual objectives, utilizing audits, reports, spreadsheets, and sales statistics to analyze performance and identify areas for improvement.

Bachelor’S Degree, General Studies, Graduate

Activities and Societies: President of The Student Photographic Society at Missouri State University (Participated in 2019 SPE.

Associate'S Degree, General Studies - Communications

Activities and Societies: The Scroll (Student Newspaper Photographer)