Creative leader with a talent for managing people, building teams and fostering organizational culture of collaboration, communication, and sensitivity to internal and external clients. Years of experience in healthcare, mental health, customer service, and four years recruiting for specialized positions. Highly organized, detail oriented, self-starter seeking a challenging position with room for growth. •Excellent written and spoken communication skills. Able to articulate complex concepts and ideas in a way that is accessible to a layperson or professional. Adept at working with difficult situations/ people. Possess a calming presence and voice, used to diffuse volatile situations.•Business development working closely with partner hospitals and staff. •Compassionate and empathetic counselor applying strong psychological principles for optimized support and results. Strong psychology theoretical foundation with experience in working with people from all walks of life. •Results driven. Consistently maintained authorization rates 90% and above. Coached and mentored coordinators to increase departmental authorization rates. •Provided training to Interdisciplinary Teams on various topics, including Working with Children and Adolescents, Cultural Diversity and Sensitivity and Introduction to the Grief ProcessRecruitment, interviewing and training new family services coordinators. Sub-editor, reporter and columnist for the Pakistan Observer