Amber Bouabdallah Email and Phone Number
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👋 I am a Principal Product Designer fascinated with interactions that involve an orchestra of intelligences — human or computer — coming together to think, solve problems and create. My expertise lies in bridging the gap between visionary concepts and practical implementation. My most notable contributions include spearheading the design for Service Plans, a top priority in Salesforce's AI transformation journey, and leading the strategic integration of Slack features into the Service Cloud roadmap. I have a proven track record of influencing product direction and fostering cross-functional collaboration across UX, product management, and engineering teams.When I am not nerding out about enterprise software, you can find me romping around the Bay Area with my two young daughters — often at the SFMOMA as it is my toddler's favorite place (who doesn’t love walking across an Olafur Eliasson 🌈 bridge on the regular?). Reach out if you need any pint-sized-and-adult-friendly-bay-area recommendations or want to talk about the future of collaboration with the dawn of generative AI.
Salesforce
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- salesforce.com
- Employees:
- 46706
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Principal Product DesignerSalesforce Aug 2024 - PresentSan Francisco Bay AreaAccelerate Service AI: Leading the design for Service Plans and driving digital worker initiatives, ensuring AI innovations align with customer needs and business objectives.Strategic Integration: Collaborated with PM leadership to craft a comprehensive Slack Strategy, successfully integrating Slack features into Service Cloud roadmap.Cross-Functional Leadership: Establish strong partnerships across UX, Product, and Engineering teams to drive alignment and execution on complex projects. -
Lead Product Designer, Service CloudSalesforce Jan 2022 - PresentSan Francisco Bay Area2020 - 2023 brought together the Salesforce and Slack platforms to operationalize collaborative service. Currently supporting Service Cloud AI initiatives. -
Senior Product Designer, Service CloudSalesforce Jan 2019 - Jan 2022San Francisco Bay AreaLed design for several features, primarily in the high-volume contact center and call intelligence space. -
Staff Product Designer, Service CloudSalesforce May 2017 - Jan 2019San Francisco Bay AreaDesigner on Service Cloud products such as Knowledge, Case, and Social Customer Service. -
Co-FounderSeattle Design Foundation Jan 2012 - Jan 2018Greater Seattle AreaThe Seattle Design Foundation (501(c)(3)) was structured to leverage the design community at large, bringing together young designers with experienced ones for mentorship, and grants to fund the idea. We supported everything from a timber construction workshop to a design-led food waste reduction program. I oversaw all aspects of the organization with my co-founder Erin Gainey and was supported by an amazing board and community.
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Co-FounderFree Time Industries Jun 2009 - May 2015Seattle, Washington, United StatesFree Time was a multidisciplinary design studio existing as a structure for myself and Co-Founder Kate Bailey (Industrial Designer at Microsoft) to experiment and collaborate with other artists and craftsmen in our free time.Our work was sold at the New Museum shop in New York, and display at various galleries across the US.
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Project ArchitectWorkshop Ad Jul 2011 - Dec 2014Greater Seattle AreaA highly collaborative and detail-oriented firm, my roles ranged from developing initial concepts with models and sketches to guiding contractors through final construction with details and specifications.
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Project ArchitectCastanes Architects Sep 2005 - May 2009Greater Seattle AreaA studio focused on modern, high-quality fun spaces. I had the opportunity to gain a wide range of architectural skills early in my career at this hands-on firm.
Amber Bouabdallah Skills
Amber Bouabdallah Education Details
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Architecture History And Theory -
Interaction Design -
Designing And Building Ai Products And Services -
Uc Berkeley Executive Education Product Management Certificate -
Architecture
Frequently Asked Questions about Amber Bouabdallah
What company does Amber Bouabdallah work for?
Amber Bouabdallah works for Salesforce
What is Amber Bouabdallah's role at the current company?
Amber Bouabdallah's current role is Principal Product Designer | Service AI @ Salesforce.
What is Amber Bouabdallah's email address?
Amber Bouabdallah's email address is am****@****ail.com
What is Amber Bouabdallah's direct phone number?
Amber Bouabdallah's direct phone number is +120683*****
What schools did Amber Bouabdallah attend?
Amber Bouabdallah attended University Of Pennsylvania, California College Of The Arts, Massachusetts Institute Of Technology, University Of California, Berkeley, Haas School Of Business, University Of Arkansas.
What skills is Amber Bouabdallah known for?
Amber Bouabdallah has skills like Interaction Design, Human Computer Interaction, Rapid Prototyping, Design Thinking, Graphic Design, Adobe Creative Suite, User Experience Design, Industrial Design, Unity3d, Sketchup, User Research, Collaborative Problem Solving.
Who are Amber Bouabdallah's colleagues?
Amber Bouabdallah's colleagues are Antonio Conca, Marie Diegel, Daisuke Ozaki, Daniel Baruch, Junko Kano, Kyra Clarke, Sara Pimm.
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