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Amber Chen Email & Phone Number
Senior Customer Experience Specialist - Expedia Partner Solutions
at
Expedia Group
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✓ Verified Jun 2026
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Profile completeness 100%
Current company
Role
Senior Customer Experience Specialist - Expedia Partner Solutions
Location
Shanghai, China, China
Who is Amber Chen? Overview
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Quick answer
Amber Chen is listed as Senior Customer Experience Specialist - Expedia Partner Solutions at Expedia Group, based in Shanghai, China, China. AeroLeads shows a matched LinkedIn profile for Amber Chen.
Amber Chen previously worked as Inclusion and Diversity Champion (APAC) at Expedia Group and Customer Operations Specialist-Expedia Partner Solutions at Expedia Group. Amber Chen holds Doctor Of Philosophy (Phd) Candidate, Hospitality Administration/Management from Oklahoma State University.
Company email context
Email format at Expedia Group
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Expedia Group
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Profile bio
About Amber Chen
A young and motivated individual, with a passion for the hospitality and travel-related industry. I have experience in various industries including hospitality, e-commerce, and travel. My advisors and employers have commended me for my high level of interpersonal skills and naturally engaging personality. My goal is to learn new things and deliver innovative solutions to challenging problems while bringing positive influence to other people.
Listed skills include Amos, Spss, Sem, Microsoft Office, and 5 others.
Current workplace
Amber Chen's current company
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13 roles
Amber Chen work experience
A career timeline built from the work history available for this profile.
Senior Customer Experience Specialist - Expedia Partner Solutions
Current
Apr 2024 - Present
Inclusion And Diversity Champion (Apac)
Current- Coordinate events with internal groups in the field & manage localized initiatives in APAC.
- Deliver and share I&D concepts to reach the goal of creating an inclusive and exceptional workplace.
Jan 2021 - Present
Customer Operations Specialist-Expedia Partner Solutions
Nov 2022 - Mar 2024
Lodging Service Associate
- Respond to lodging partners’ general questions and support inquiries on products.
- Provide lodging partners self-service support related to product management and promotions.
- Provide financial support (disputes, questions, etc.) to lodging partners.
- Respond to critical & complex lodging partners’ issues, co-operating with other internal teams.
- Supervise Expedia’s new partners’ onboarding process and optimize their products.
- Adhere to defined procedures, standards, and performance expectations.
Sep 2020 - Nov 2022
Lodging Partner Associate Iii
Dec 2019 - Aug 2020
Project And Operation Manager
Simplicity
- Product: CityWalk/CityLab/CityRace
- Coordinate and prepare the business meeting with the project partners including files needed.
- Monitor the working process of the project and communicate with team members.
- Execute the project or product and control the overall quality/outcome.
- Keep in contact with customers/partners afterward and maintain relationships.
Jun 2018 - Jun 2019
Assistant To Chief Executive Officer
Simplicity
- Coordinate and manage CEO’s daily schedule including internal and external meetings.
- Provide general secretarial services to CEO.
- Act as liaison between CEO and direct reports and related contacts.
- Maintain team contact list, mail group.
Jun 2018 - Jun 2019
Treasurer
Hospitality And Tourism Management Graduate Student Association, Oklahoma State University
Sep 2017 - Jun 2018
Graduate Teaching Assistant
- HRAD2153-Introduction to Hospitality Accounting (Independent teaching sessions)
- HRAD3213-Hospitality and Tourism Management and Organizations
- HRAD2283-Hospitality Industry Financial Analysis (Independent teaching sessions)
- HRAD3783-Hospitality Industry Human Resource Management
Aug 2017 - Jun 2018
Graduate Teaching Assistant
- Overseas Visit with Hospitality Focus (Hong Kong & Macao)
- Cross-cultural Learning Program in Hospitality (The Philippines)
- Integrated Resort Management
Feb 2015 - Aug 2016
Hotel Operation Intern
Jun 2013 - Aug 2013
Sales And Marketing Intern
Zhuhai Holiday Resort Hotel
Aug 2012 - Sep 2012
3 education records
Amber Chen education
Doctor Of Philosophy (Phd) Candidate, Hospitality Administration/Management
Master’S Degree, Restaurant, Hotel And Institutional Management
Bachelor Of Science - Bs, Gaming And Hospitality Management
FAQ
Frequently asked questions about Amber Chen
Quick answers generated from the profile data available on this page.
What company does Amber Chen work for?
Amber Chen works for Expedia Group.
What is Amber Chen's role at Expedia Group?
Amber Chen is listed as Senior Customer Experience Specialist - Expedia Partner Solutions at Expedia Group.
Where is Amber Chen based?
Amber Chen is based in Shanghai, China, China while working with Expedia Group.
What companies has Amber Chen worked for?
Amber Chen has worked for Expedia Group, Simplicity, Hospitality And Tourism Management Graduate Student Association, Oklahoma State University, Oklahoma State University, and Fu Jen Catholic University.
How can I contact Amber Chen?
You can use AeroLeads to view verified contact signals for Amber Chen at Expedia Group, including work email, phone, and LinkedIn data when available.
What schools did Amber Chen attend?
Amber Chen holds Doctor Of Philosophy (Phd) Candidate, Hospitality Administration/Management from Oklahoma State University.
What skills is Amber Chen known for?
Amber Chen is listed with skills including Amos, Spss, Sem, Microsoft Office, Microsoft Powerpoint, Hospitality Management, Human Resources, and Cross Cultural Research.
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