Ambresh Bajaj Email & Phone Number

Sydney, New South Wales, Australia

I specialize in quality assurance and compliance, ensuring operational procedures meet standards and accuracy. I draft and implement policies aligning with organizational goals and manage dispute resolutions, including handling AFCA complaints. My work includes reviewing high-risk entities and accounts with suspicious activities. I also develop compliance training plans and conduct AML/CTF reviews with external stakeholders. Additionally, I facilitate audits and compliance reviews by prudential… Show more I specialize in quality assurance and compliance, ensuring operational procedures meet standards and accuracy. I draft and implement policies aligning with organizational goals and manage dispute resolutions, including handling AFCA complaints. My work includes reviewing high-risk entities and accounts with suspicious activities. I also develop compliance training plans and conduct AML/CTF reviews with external stakeholders. Additionally, I facilitate audits and compliance reviews by prudential authorities. Show less

Sydney, New South Wales, Australia

Previously major responsbilities include documented minutes for risk committee meetings to ensure accurate record keeping. I maintained regulatory correspondence records and coordinated necessary actions with internal departments. I managed contractual agreements and assisted with periodic reviews of these arrangements. Additionally, I liaised with stakeholders to address any conflicts in priorities or anticipated project delays. I also supported Senior Management by assisting in the data… Show more Previously major responsbilities include documented minutes for risk committee meetings to ensure accurate record keeping. I maintained regulatory correspondence records and coordinated necessary actions with internal departments. I managed contractual agreements and assisted with periodic reviews of these arrangements. Additionally, I liaised with stakeholders to address any conflicts in priorities or anticipated project delays. I also supported Senior Management by assisting in the data collection process for risk and compliance reports. Show less

Sydney, New South Wales, Australia

In my previous role within operations team, I onboarded new customers by conducting thorough AML/CTF checks and ensuring accurate information was recorded. I provided account management services to Gateway Bank members, including handling new accounts, transaction monitoring alerts, debit card services, and investment accounts. I processed inbound and outbound rejected payments through precise reconciliation processes. I also assisted members with complex tasks such as deceased estate… Show more In my previous role within operations team, I onboarded new customers by conducting thorough AML/CTF checks and ensuring accurate information was recorded. I provided account management services to Gateway Bank members, including handling new accounts, transaction monitoring alerts, debit card services, and investment accounts. I processed inbound and outbound rejected payments through precise reconciliation processes. I also assisted members with complex tasks such as deceased estate settlements, trust and super accounts, and payment disputes. I actively participated in Business Systems stress testing and BCP testing. My role required strong skills in face-to-face customer interactions, cross-departmental communication, multitasking, and the use of various banking tools, including E-convey, BTS testing, and AML procedures, particularly in managing trust and super fund accounts, payment disputes, and providing fraud and scam assistance services. Show less

Australia

During my employment at NAB, I assisted customers with the complex discharge process and clear title service requests, ensuring a smooth experience. I efficiently communicated the operational processes and documentation requirements for land title releases across all states of Australia, with expertise in both paper and electronic settlements. I maintained a high success rate for escalations and same-day settlements. Additionally, I successfully retained several high-value mortgage clients by… Show more During my employment at NAB, I assisted customers with the complex discharge process and clear title service requests, ensuring a smooth experience. I efficiently communicated the operational processes and documentation requirements for land title releases across all states of Australia, with expertise in both paper and electronic settlements. I maintained a high success rate for escalations and same-day settlements. Additionally, I successfully retained several high-value mortgage clients by providing clear guidance on products, securing special considerations from management, and adjusting services to meet their specific needs. Show less

Sydney, New South Wales, Australia

During my internship, I successfully acquired various stakeholders through cold calling, email marketing, and personalized sales pitches. Additionally, I had the opportunity to assist the Chief Risk Officer (CRO) with research for a product risk report, gaining valuable insights into risk management processes.

Sydney, New South Wales, Australia

As the Vice President of Finance for the Graduate Student Association (GSA) at UNSW Business School, I successfully led the finance team, executing budgetary forecasting for upcoming events and networking programs. I also increased the club's sponsorship funding by 16% by strategically targeting small and medium-scale industries.

Mumbai Area, India

In this role I played a key role in credit underwriting, where I meticulously analyzed and assessed creditworthiness to mitigate risk. By conducting thorough credit assessments and leveraging data-driven insights, I reduced the clientele default rate to 2%. I developed a streamlined documentation process that ensured all credit decisions met strict KPIs and SLAs, contributing to a more efficient underwriting workflow. My focus on maintaining high standards in credit underwriting also resulted… Show more In this role I played a key role in credit underwriting, where I meticulously analyzed and assessed creditworthiness to mitigate risk. By conducting thorough credit assessments and leveraging data-driven insights, I reduced the clientele default rate to 2%. I developed a streamlined documentation process that ensured all credit decisions met strict KPIs and SLAs, contributing to a more efficient underwriting workflow. My focus on maintaining high standards in credit underwriting also resulted in a strong quality assurance record, with no major findings reported during audits. Additionally, I effectively managed customer complaints related to credit decisions through a structured internal dispute resolution process, ensuring fairness and transparency in all credit-related matters. Show less

Mumbai Area, India

During my internship at Zomato, I was responsible for in-field, outbound sales activities as part of the Zomato Order Online campaign. I managed onboarding documentation and maintained strong relationship management with new clients, ensuring a smooth integration into the platform and fostering long-term partnerships.

Master'S Degree, Risk Management And International Business

Bachelor Of Business Administration - Bba, Finance, General