• Assisted Human Factors researchers with running participants for automotive research regarding in-vehicle technology such as early-warning and safety devices• Developed experimental documentation such as instructions and questionnaires for experiments and written reports of experimental procedures for customers• Organized, reduced, coded, and performed analyses on qualitative (i.e., questionnaires, surveys) and quantitative data (i.e., eye gaze data, response times)• Maintained DRI databases with current demographic information from new and returning participants• Operated recording equipment inside vehicle for experimental video analysis• Recruited and scheduled participants via telephone or email for current and future studies

• Pseudo-pilot and Pseudo-Air Traffic Controller (ATC) certified• Acted as multiple pilots (pseudo-pilot) for medium fidelity air traffic simulation• Developed scenarios for medium fidelity air traffic simulation for Reduced Crew Operations (RCO) and Single Pilot Understanding Distributed Simulations (SPUDS) research• Examined, analyzed, interpreted data, and performed statistical analyses relevant to air traffic management technologies• Coded probe questions for recorded simulations to determine level of situation awareness• Conducted content analysis of pre- and post-experiment participant surveys• Trained and managed new lab members of Multi Aircraft Control System (MACS) and laboratory protocol• Transcribed verbal communications of research debriefings

• Ran usability inspections (heuristic analysis) on California State University’s (CSU) DashBoard website to identify usability issues with the interface and performed usability tests with CSU faculty• Performed statistical analysis of usability test data• Conducted evaluation of e-textbooks against Section 508 standards for visual and auditory accessibility using assistive technology such as Non-Visual Desktop Access (NVDA) and Kurzweil• Searched for and evaluated tools/materials that are used for evaluation of e-textbook accessibility and for the development of accessible websites/documents• Participated in discussion regarding e-textbook evaluation and analysis of data found• Assessed the usefulness of training manuals for the evaluation of e-textbooks

• Acted as Human Factors/UX Researcher and collaborated with Design and Marketing partners for Design projects submitted to South by Southwest (SXSW) Eco, Long Beach Innovation Team, Start Up Long Beach, Code for America, and Amazon.com, Inc.• Developed and conducted User Needs Analysis surveys and interviews to create Personas, User Journeys, and Experience Maps• Aided in production of wireframes and prototypes of potential webpages and mobile applications• Advised on products generated by Visual Designers using Human Factors design principles and methodologies• Presented results, deliverables, and recommendations to SXSW Eco, Long Beach Innovation Team, Start Up Long Beach, Code for America, and Amazon.com, Inc.

• Office of the State Fire Marshal, Pipeline Safety Division: Pipeline Safety Seminar certified• Conducted and analyzed research on the importance of recording oil spills• Improved data collection in SLC Oil Spill Database• Evaluated documentation of Emergency Shutdown System (ESD) procedures in California Marine Oil Terminal (MOT) safety manuals according to SLC regulations• Presented results and made suggestions regarding ESD procedures and the oil spill database to the head of the SLC, Marine Facilities Division