Andrew Mcdowell Email & Phone Number

Manchester, England, United Kingdom

Helping to inspire internal communication and collaboration for industry-leading companies

San Francisco Bay Area

Primary Responsibilities: Systems support and administration for SaaS infrastructure, implementations and integrations.Roles and Responsibilities:✓ API integrations administration✓ Third Party Application administrator✓ Datapipline integration management and troubleshooting✓ Database Analysis✓ Full Stack Web application support✓ Single Sign On (SSO) configuration and troubleshooting✓ Extract, Transform and Load (ETL) processing support✓ Server administration FTP✓ Client Experience team representative training and coaching✓ Technical writing and documentation✓ Software Development - Internal Tooling✓ Client success representative for high-level issue resolution✓ Atlassian ticket and documentation templatingusing:* Microsoft Azure SaaS App Services* Microsoft Azure IaaS* Microsoft SQL Server* MS Windows Server* Elastic Search* Kibana* Atlassian Jira and Confluence* Asana* Amplitude* Graph API* Credspark* Credly* Scorm* Internally-developed tooling

Paris, Maine

Primary Responsibilities: Integration Development, Data acquisition, Database Administration Roles and Responsibilities:✓ Health Level 7 data integration development✓ Systems Architecture and Management for Cloud-based, Hybrid and On-Premises systems✓ Database Administration tasks - SQL Server Database Configuration, Management and Developmentusing:* MS Windows Server* MS SQL Server* MS Visual Studio* Azure PaaS

Augusta, Maine

Primary Responsibilities: To design and implement complete data capture and enterprise content management systems (ECMS); Develop and Maintain data integration solutionsRoles and Responsibilities:✓ Enterprise Content Management System implementations✓ Database maintenance and replication support✓ Data capture solutioning - OCR/OMR, ICR/IMR ✓ ETL migrations, upgrades and development✓ Stored Procedure tuning and deployments✓ Systems performance benchmarking✓ Change Management documentationusing:* MS Windows Server* Apache Tomcat* Microsoft IIS* MS SQL Server * SQL Server Integration Studio* Business Intelligence Development Studio* SQL Server Integration Services* Visual Studio* Eclipse* Kofax - Data Capture Solutions* Alfresco - Enterprise Document Management System

Augusta, Me

Primary Responsibilities: Digital Transformation Services for SNE's online digital library; Content Creator and Program Designer

Oakland, Maine

Primary Responsibilities include: Software Implementation, Organizational Change, IT Services technicianRoles and Responsibilities:✓ Third Party Applications management✓ Organization internal application support✓ Learning and Development content creation✓ Web design and programming✓ SQL server database administration✓ Report writing✓ Data Analysis✓ Vendor relations✓ Network Technical support✓ Endpoint and Peripheral management

Cumberland, Me

Consultation Roles and Responsibilities: ✓ Database and web programming ✓ Desktop and peripheral troubleshooting ✓ WAN support and access point configuration

Waterville, Me

Primary Responsibilities: Technology Education program development and public K-12 teacherRoles and Responsibilities:✓ Teaching the design process through performance-based projects✓ Aligning operations to standards as defined by the Occupational and Health Safety Association ✓ Converting education program from time- to standards-based✓ Assisting youth in education and personal development

M.S. Education, Information Technology

Studied applied computer technology in progressive education environments

Associate Of Science (A.S.), Computer Information Systems (Enrolled)

Coursework and programming to align with the representative tasks of my current position.

M.S. Computer Technology In Education, Computer Technology/Computer Systems Technology

B.S. Technology Education, Education

Broad-based study of the design process in manufacturing-related roles.