Mohammed Ameerudin Rafeeq Email and Phone Number

Profile includes:Own and manage the journal set up process:• Check contracts and ensure appropriate services are provided• Acquire ISSN, if needed• Own the information gathering tool (IGT) and ensure sign off• System set ups (EES, journal homepage including Guide for Authors, inclusion in WebShop, SD subject areas etc.) including ensuring disclaimers are correctly added to Elsevier.com, EES, SD• Cover design• (Arrange) Training of Editors, Editorial Coordinators• Providing support to customers on Indexing and abstracting, apply for Scopus indexing Customer relation management:• Negotiations in terms of small amendments after contract sign-ups• Following up the progress of the journals, ensure timely publication• Educating customers on scholarly publishing (ethics, peer-review, journal strategy) and other journals related best practice• Ensuring the offered services are in alignment with the contract, manage customer expectations, guarantee customer satisfaction • Single-point of publishing contact for non-production related matters, for customers as well as Elsevier colleaguesDay to day publishing management of journals:• Manage page budgets and other contractual obligations• Monitor publication schedules and solve operational issues • Responsible for invoicing process• Customer communication for all issues• Pro-actively suggest improvements on journal performance and quality

• Monitor journals’ end-to-end publication process• Liaise with Publisher and Editor to discuss the Journal strategy to improve the overall process from submission to publication as per the agreed timeline and also in alignment with the contract• Ensure article and issue publication meets global standards and budgeted targets• Maintain awareness/expertise in current procedures, processes & system functionalities and attends continuous development training• Act as a single point of contact and liaison person for all aspects of the journal publication process for Publisher, Editors, Authors and Reviewers and/or Society contacts, professionally representing Elsevier in all dealings with external contacts• Provide the necessary feedback to suppliers to maintain and improve quality via upstream feedback to Global supplier team

• Responsible for overall control on the production team and co-ordinate with them for delivering the articles in the stipulated time• Acted as a main point of contact between the US customers and the production team in India• Check the quality of the articles if the corrections amended by production team are correct• Send the processed articles to the customer for comments• Compile the issue; ensure to deliver the files online and to printers upon the approval of the customer

• Provided complete support for 14 journals like assigning the received articles to the Editors and setting the final disposition for the accepted and rejected papers and served as a helpdesk for 11 other journals• Make the change in the system as per the requirement of the Editor and Publisher• Respond to the queries of the authors, reviewers and the editors through e-mail and telephone