Amela Meli Email & Phone Number

Las Vegas, Nv, Us

Indiana, Michigan

Michigan, Ohio, Indiana

•Recruits, leads, coaches, guides, mentors, develops, and manages a team of Wireless Sales associates •Inspires and motivates the teams to achieve assigned sales and reporting targets•Responsible and accountable to store sales and operational performance•Leads and executes recruiting efforts to maintain required staffing levels of top-quality talent in all assigned locations•Conducts daily field visits and maintains a visible presence within a market to ensure excellence•Analyzes performance data and regularly reports on wireless store strengths, weaknesses, and opportunities, taking appropriate actions based on store/market needs

•Meets and exceeds assigned sales objectives•Provides coaching and development for assigned Sales Representatives•Provides daily, weekly and monthly goals and sales objectives for store employees•Insures a high quality customer experience in every situation•Schedules employees for work according to customer needs and company guidelines•Insures the secure handling of company assets, including cash register funds and banking activities, as well as daily and monthly inventory counts•Insures the safety and cleanliness of the store environment, both for customers and employees•Insures that all store employees are following company policies and procedures, including but not limited to: Adherence to the Business Code of Conduct The accurate tracking of time worked The ethical application of sales techniques and customer interactions Successful completion of assigned training classes and meetingsActs as Liaison between store personnel and AT&T Representatives, including the Retail Account Executive, Area Retail Sales Manager, and Director of Sales Other assigned duties and/or activities

United States

•Strategic consultative selling into multiple industries. Selling is often pre-RFP, sharing the vision and business value of what a company partnership could bring to an event, regionally, nationally, and globally. •Build and maintain close relationships with prospects and clients to expand the revenue/business opportunity.•Attend initial kick-off calls to ensure what was sold is delivered from the start and successfully hand off the business in the format needed to ensure success•Review data and event metrics to build a reason to work with the company in the future and demonstrate ROI to clients.•Identify, qualify, and develop new sales opportunities to increase the extension of business within the existing companies we partner with today and in partnership with those account leads as required.•Build strategies and customer pursuit plans that include contact prospective clients to conduct an end-to-end event solutions.•Manage demonstrations to introduce the company, the company's approach, and solutions as relevant to each contact.•Seamlessly turn the business needs of our clients into alignment with the benefits of our products and services.•Demonstrate the company’s experience, audience engagement impact and demonstrable ROI to position the company as the partner of choice.•Achieve and strive to surpass revenues targets, including calls made, appointments set, demos and sales closed.•Partner with CEO and transition accounts over after each sale. Stay involved with the relationship, as needed. As the consultant and advisor, support future sales, resigns and net new business opportunities.•Advocate for our solutions in the industry, through speaking, networking, or attending events as needed.•An active networker and contact generator, bring that thinking and make those valuable introductions to the company while also working the existing database to ensure we have shown maximum partnership value to our customers.

•Fully accountable for store implementation of The AT&T Retail Promise•Accountable for execution of sales, service and customer experience initiatives•Meet and exceed assigned goals•Demonstrate high level of customer appreciation and support•Consistently demonstrate excellent leadership and coaching skills•Create a work environment where motivated people can excel•Oversee Store floor experience – Act as Floor General•Own Customer Coordination, Welcome and Wait Time process•Support Team and assist with customer transactions•Coach and counsel personnel on "opportunities"•Recognize positive performance against key metrics•Hold people accountable for poor performance•Perform role plays with team on a regular basis, teach "what right looks like"•Facilitate weekly personnel training /educational sessions•Resolve or escalate appropriately any billing or service issues•Responsible for Staffing & Scheduling•Instill & maintain a sense of pride and ownership in store appearance•Drive operational compliance of back office processes, procedures and policies•Ensure timely completion of required training to empower personnel to succeed

•Made sales of phones through carriers such as Verizon, AT&T, Sprint, T-Mobile and U.S Cellular•Managing, developing and energizing my dedicated territory of prime retail locations•Visiting stores in person to build face-to-face relationships and ensure everyone is following policy•Leading by example with integrity and professionalism to create a collaborative, open-door, team-first culture•Provide specific feedback about performance directly to my employees, share observations with my director•Provide on the job trainings for new hires •Develop and execute sales strategies•Develop an understanding of carrier's prices, plans and promotions•Running multiple store locations, upsurging sales, and customer satisfaction•Staying up-to-date with the latest wireless technology to help my team deliver solutions•Ensure my team hits sales targets on a daily basis by coming up with effective strategies to improve performance•Ensuring that there are proper staffing levels at all locations•Ensure smooth operations in all retail locations

Made and managed sales for wireless carriers such as AT&T, Verizon, Sprint and U.S cellular Manage sales productivity and guest experience through rep performance management and engagement via 1 on 1 coachingEnsure employee satisfaction through progressive employee engagementInterview and hire high quality full and part time Sales Rep candidatesManage attrition through key performance indicatorsManage performance in district to achieve sales objectivesIn conjunction with Support Team Members, Manage all aspects of in store execution , including but not limited to:Geo check in and outKiosk shift scheduling and hours completionCall report complianceWork collaboratively with field sales leadershipCommunicate and execute launch of projects and initiativesParticipate in retail partner’s weekly sales meetingProvide regular reports to sales leadershipParticipate in and complete required sales trainingProvide feedback on current kiosk performanceProviding responsibility for distribution, tracking and retention of all team resourcesStrategic PartnershipIdentify trends and opportunitiesGather intelligence through visit observation and kiosk team interviews and synthesize into strategic recommendations

Increased counter sales and assisted customers with purchasesorganized, prepared and executed inventory assessmentsEngaged in critical thinking, strategic techniques to enroll customers in younkers credit cards and enhance company goalsHandled marketing duties such as event coordination for new product launching and fragrance festivals.Demonstrated extensive product knowledge and communicate product benefitsAdvanced expertise in strategically organizing visual displays and all company merchandisemanage purchases, inventory and delivery status of merchandising for Calvin Klein apparelCoordinate with shops, warehouse planning/allocation team for stock replenishment and arrange transfersprepare various reports and to analyze merchandise performancePreparing product training materials and provide product training to store employees Coordinate the preparation of all materials related to new collections, price list preparation, maintenance and various analysis.Coordinate the preparation of the presentation package materials for each market weekCoordinate activities related to price lists before and after market week.Assist in the preparation of the seasonal merchandising plansHave a deep understanding of our consumers, products, brand values, current trends and upcoming trends. Consolidate all of those to define personal point of view on how Calvin Klein women’s merchandising should beDrives continuous improvement of Merchandising systems and processes (sales and sell-through analysis; OTB management; sales modeling and forecasting; hindsight studies; style and size analysis; competitive/market intelligence; pricing research) to optimize the business.Ensure the financial success of the product group by meeting or exceeding sales, gross profit and inventory turn goals on an annual basis.Manage the preparation of the seasonal merchandising plansBuild allocation strategies within the team and support the team to coordinate timing of initial allocation

• Worked with the division manager to establish annual business plans including budgets, sales projections, and recruiting needs.•Devised and implemented advertising strategies and sales promotion programs.•trained and developed an active sales force of anywhere between 50-150 sales representatives.•Provided personal and professional development for employees•Conducted staff meetings and spoke publicly for large and small groups on such topics as sales techniques, consumer behavior, closing the sale, time management, communication skills and motivation.•Submitted orders, maintained accounts, and prepared reports.•Maintained a standard of professionalism and personal conduct that set a leadership example for the rest of the sales team.