Senior Product Support Specialist
Current
Mar 2024 - Present
AeroLeads people directory · profile
Amelia Ward Email & Phone Number
Sr. Product Support Specialist at Lucid Software
at
Lucid Software
1 work email found
@golucid.co
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 86%
Current company
Role
Sr. Product Support Specialist at Lucid Software
Location
Salt Lake City Metropolitan Area, United States
Company size
Who is Amelia Ward? Overview
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Quick answer
Amelia Ward is listed as Sr. Product Support Specialist at Lucid Software at Lucid Software, a with 689 employees, based in Salt Lake City Metropolitan Area, United States. AeroLeads shows a work email signal at golucid.co and a matched LinkedIn profile for Amelia Ward.
Amelia Ward previously worked as Senior Product Support Specialist at Lucid Software and Product Support Specialist at Lucid Software. Amelia Ward holds Bachelor'S Degree, Experience Design And Management from Brigham Young University.
Company email context
Email format at Lucid Software
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{first_initial}{last}@golucid.co
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AeroLeads found 1 current-domain work email signal for Amelia Ward. Compare company email patterns before reaching out.
Profile bio
About Amelia Ward
More than any job title or role, I am a versatile and competent problem solver. I recently earned my Bachelors's Degree in Experience Design and Management from the Marriott School of Business. I want to explore my passion for customer experiences, relationship building, and problem-solving in the world of business. Lucid Software offers a leading visual collaboration suite that helps teams see and build the future from idea to reality. With its products—Lucidchart, Lucidspark and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Top businesses use Lucid's products all around the world, including customers such as Google, GE, NBC Universal, and T-Mobile. Lucid's partners include industry leaders such as Google, Atlassian, and Microsoft. Since the company's founding, it has received numerous awards for its products, business and workplace culture. For more information, visit lucid.co.
Current workplace
Amelia Ward's current company
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Lucid Software
6 roles
Amelia Ward work experience
A career timeline built from the work history available for this profile.
Product Support Specialist
May 2023 - Mar 2024
Product Support Specialist
Sep 2022 - May 2023
Customer Operations Intern
- Provide customer relations to develop and elevate all customer learning and success with Lucid products- Assist with customer service processes and communication through Zendesk ticketing process - Work cross-functionally with multiples teams to troubleshoot issues, manage accounts, and answer questions from end users- Conduct research within the Lucid Community to create User Journey Maps that identify pain points and potential solutions to drive improvement
May 2022 - Aug 2022
Administrative Assistant
- Prepare content for Director’s class, STDEV 155: Authentic Leadership- Evaluate student assignments and coordinate the learning management system- Compose semester operating reports to present to the Center Director- Design and finalize print orders of posters, banners, and fliers for volunteers and employees- Track equipment and inventory supplies for the Media Team, generate orders when needed
Jan 2020 - Apr 2022
Guest Services Representitive
- Fostered genuine relationships and interactions to provide personal customer service- Increased customer retention by aiding in ticket/annual pass purchasing and managed exhibits- Educated guests on Museum offerings and the Thanksgiving Point Membership program - Guided current Thanksgiving Point members through membership renewal or new account creation
Aug 2017 - Mar 2021
Team & coworkers
Colleagues at Lucid Software
Other employees you can reach at golucid.co. View company contacts for 689 employees →
G(
Guanyunbo (James) Yang
Colleague at Lucid SoftwareSalt Lake City Metropolitan Area, United States
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KT
Kelly Tomlinson
Colleague at Lucid SoftwareSalt Lake City, Utah, United States
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PU
Prachi Upadhyay
Colleague at Lucid SoftwareGurugram, Haryana, India
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ML
Matthew Layton
Colleague at Lucid SoftwareSalt Lake City Metropolitan Area, United States
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JC
Jake Clifford
Colleague at Lucid SoftwareSalt Lake City Metropolitan Area, United States
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AO
Ayomide Oni
Colleague at Lucid SoftwareIkeja, Lagos State, Nigeria
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TO
Thomas O'Reilly
Colleague at Lucid SoftwareSalt Lake City Metropolitan Area, United States
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CJ
Cami Jones
Colleague at Lucid SoftwareSandy, Utah, United States
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AM
Annie Moscon
Colleague at Lucid SoftwareSalt Lake City Metropolitan Area, United States
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AS
Alex Son
Colleague at Lucid SoftwareUnited States
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Guanyunbo (James) Yang
Colleague at Lucid SoftwareSalt Lake City Metropolitan Area, United States
View →
KT
Kelly Tomlinson
Colleague at Lucid SoftwareSalt Lake City, Utah, United States
View →
PU
Prachi Upadhyay
Colleague at Lucid SoftwareGurugram, Haryana, India
View →
ML
Matthew Layton
Colleague at Lucid SoftwareSalt Lake City Metropolitan Area, United States
View →
JC
Jake Clifford
Colleague at Lucid SoftwareSalt Lake City Metropolitan Area, United States
View →
AO
Ayomide Oni
Colleague at Lucid SoftwareIkeja, Lagos State, Nigeria
View →
TO
Thomas O'Reilly
Colleague at Lucid SoftwareSalt Lake City Metropolitan Area, United States
View →
CJ
Cami Jones
Colleague at Lucid SoftwareSandy, Utah, United States
View →
AM
Annie Moscon
Colleague at Lucid SoftwareSalt Lake City Metropolitan Area, United States
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AS
Alex Son
Colleague at Lucid SoftwareUnited States
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1 education record
Amelia Ward education
FAQ
Frequently asked questions about Amelia Ward
Quick answers generated from the profile data available on this page.
What company does Amelia Ward work for?
Amelia Ward works for Lucid Software.
What is Amelia Ward's role at Lucid Software?
Amelia Ward is listed as Sr. Product Support Specialist at Lucid Software at Lucid Software.
What is Amelia Ward's email address?
AeroLeads has found 1 work email signal at @golucid.co for Amelia Ward at Lucid Software.
Where is Amelia Ward based?
Amelia Ward is based in Salt Lake City Metropolitan Area, United States while working with Lucid Software.
What companies has Amelia Ward worked for?
Amelia Ward has worked for Lucid Software, Byu Student Connection And Leadership Center, and Thanksgiving Point.
Who are Amelia Ward's colleagues at Lucid Software?
Amelia Ward's colleagues at Lucid Software include Guanyunbo (James) Yang, Kelly Tomlinson, Prachi Upadhyay, Matthew Layton, and Jake Clifford.
How can I contact Amelia Ward?
You can use AeroLeads to view verified contact signals for Amelia Ward at Lucid Software, including work email, phone, and LinkedIn data when available.
What schools did Amelia Ward attend?
Amelia Ward holds Bachelor'S Degree, Experience Design And Management from Brigham Young University.
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