I am passionate about communication and new technologies, especially the one that generates results for any person or company I interact with. As someone who is customer focused, I seek constant challenges where I can perform active listening and empathy. I am a customer service and success specialist, primarily SaaS Onboarding, with experience in customer service and B2B scenarios. My curiosity about various topics has always given me an advantage in personal and professional interactions so far. I'm an administrator from UFBA, with an MBA in Foreign Trade, and I'm an aspiring polyglot in the professional field. In bar or elevator conversation, I speak fluently in 4 languages, thanks to Duolingo! But professionally, I communicate natively in English and Spanish. I am an avid reader of crime novels, legal novels and thrillers in my spare time, which I also include yoga, cooking and playing games with my 7 year old (who is a heavy Duolingo user, as well). You can already tell which language learning tool I'm a fan, right? I hope you enjoyed what I brought here and if you want, call me for a chat! I'm always available to meet people and explore.