John Bumgardner Email & Phone Number

Austin, Tx, Us

Austin, Texas Metropolitan Area

-Remote Image deployment of Windows OS machines for on-boarding of new employees via MS InTune/AutoPilot along with partnering MSP remote administration tool leveraging RMM Ninja and core apps package. -Process improvement/creation lead and SME for internal IT Systems including onboarding, off boarding, asset inventory, infrastructure security, monitoring and digitization of documentation and common business forms to modernize our environment and allow for a synergistic approach to Information Technology. -Liason and management of MSP’s for two of our corporate entities including onsite support for Austin Corporate staff and administration of technology systems and assets across all regional and field offices. -Public-facing website domain site administrator and vendor-partner liaison. -Vendor liaison for IT partners including Lenovo, Microsoft, Adobe, Cisco, Canon, Zoom, GoDaddy, EFax, TechSmith, Amazon and DB project work within Azure virtual environment. -IT Infrastructure management for all aspects of internal and regional IT systems including deployment, migration, service introduction, system updates and project management - leveraging MS Azure AD (Entra), Exchange Online, SharePoint Online and all Admin Centers within M365 as a cloud-first organization. -Ongoing support and triage to resolution for end user assigned assets and internally supplied applications.-Technical documentation author for internal and third-party applications as support articles for operational and process documentation.-SharePoint Administrator and design of Intranet, Collaboration and Teams sites. -IT Systems vendor management, procurement and infrastructure design. -Administration of mobile device assets utilizing Apple Business Manager and Kandji.-Integration SME for IT systems and ownership.

Austin, Texas, United States

Austin, Texas Metropolitan Area

Austin, Texas

-Image Windows machines for on-board of new employees via SmartDeploy and SCCM.-Support all aspects of desktop including deployment, migration, service introduction, system updates and project management utilizing ServiceNow, O365.-Ongoing support and triage to resolution for end user assigned assets and internally supplied applications.-Knowledge base document author for internal and third-party applications as support articles for operational and process documentation.-Creation of Desktop Support and Emergency Response Team html5 internal website portals (see attached .GIF).-Administration of Verizon mobile device assets utilizing Mobile Iron for MDM.

Austin, Texas Area

-Created operational process for payroll submission, scheduling, access to marketing materials and expectations for on-site demos-Oversee Brand Ambassador staff including new-hire procurement as well as on-board and train Brand Ambassador team-Coordinate, schedule and communicate Brand Ambassador marketing events with vendors and internal staff-Manage and approve hours worked for Brand Ambassadors payroll purposes-Engage with internal staff for event planning at the brewery and externally along with vendors including our distribution partner, Brown Distributing-Fill-in for bar-tending duties at taproom as needed-Promote events via social media channels when applicable

Austin, Texas Area

-Provide senior support and lead validation team for software deployments to Windows-based NCR R10 POS for Whole Foods Market -Troubleshoot and resolve issues utilizing and authoring Bloomfire knowledge base-Utilize SQL queries, create and edit PowerShell scripts-WIN OS troubleshooting and root cause analysis as well as identify known defects and new bugs-Metrics and tracking of deployment cycles as well as reporting to leadership team on progress-Work closely with senior leadership to identify software bugs and workarounds-Developed training program for new analysts for Retail Support as well as process for validation of software deployments with team of seven deployment validation analysts

Austin, Texas Area

The mission of Mint Public Relations is to connect Austin business owners and customers with the right words and the right presentation to effectively represent your business, your community and yourself. MINT provides forward-thinking public relation strategies and multi-platform media consulting.We offer representation for all companies looking to benefit from effective public relations strategies. We deliver expert media consulting, media coaching and crisis management for all businesses. We also establish partnerships with pr companies to deliver media coaching. We are a public relations partnership that provides multi-platform media expertise. With over 20 years of combined journalism and news experience Nick and John founded mint public relations to help grow businesses who need media coaching and a public relations presence.Client list:-Ben Hur Shriner's (Austin, Tx)-Diamonds Direct (Charlotte, NC based company)-Avatar Airlines - VP of Strategic Marketing and Branding (Austin, Tx) -Subs Plus (Austin, Tx) -Major 7th (Austin, Tx) -Titan Insurance (Austin, Tx)-Choice Media ( (Austin, Tx street marketing teams)-Ignite Divine Sparks (Austin, Tx)

Austin, Texas Area

-Providing rapid response solutions to remote webcast technicians. -Handling all aspects of extensive videography network including the planning, scheduling, monitoring and technical success of all live webcast events. -Answering incoming customer support questions via phone, help desk ticketing system and live chat. -Identifying and proactively reporting system bugs, errors or performance issues. -Monitoring operational support systems to identify service impacting events relating to live webcasts. -Coordination of over 500 live events annually. -Digital video production, streaming video -- utilizing encoding software, video editing and graphics.

Austin, Texas

-Managing communications and calendar for founder of STC. -Creating efficiency for day to day operations and assisting team in duties. -Creation and systemization of procedural practices. -Project management for core clients and affiliates.CRM/CMS: HelpScout, Asana, Atlassan, Taleo, Sweet Process, InfusionSoft, ClickBank, WordPress, also training in scrum techniques.Documents: GoogleApps, Microsoft suite: Outlook, Word, Excel, PowerpointPhoto: Photoshop, GIMPSocial Media: Facebook, TwitterComputer platforms: Mac and PCCoding: Basic HTML knowledge, Basic CSS knowledge

Boca Raton, Fl

-Media relations for start-up airline where "Size Matters."-Branding and strategic marketing -- from concept to market (including messaging, media outreach)-Authoring of press releases and social media campaigns-Point of contact and corporate spokesperson for media inquires-Maintenance of branding and formulation of marketing campaigns ABOUT AVATAR AIRLINESAvatar is building a better airline from the ground up. Avatar will make full use of the latest technology in order to bring down the cost of air travel, without sacrificing the creature comforts of luxury flight. Exclusive use of online reservations (“straight to the gate”) is a tremendous savings for Avatar, and allows it to pass on a tremendous savings to its passengers. Not only will Avatar not sacrifice creature comforts, it will actually enhance them. We realize that “creature comforts” may mean different things to different passengers. Some passengers may want to use their flight-time to totally unplug and relax by catching a few extra winks or by even curling up with a good book. We get it. There’s no reason these passengers should have to pay for technology they don’t plan on using. It’s one of the ways Avatar plans to keep the overall cost of flight travel at remarkably low levels. Avatar Airlines will utilize four-engine Boeing 747 jumbo jets, reconfigured with 539 seats in the main cabin and 42 office class seats on the upper deck, resulting in the lowest cost per available seat mile in the industry. A tremendous savings will be passed on directly to our passengers because of this. It’s not rocket science. Bigger aircraft + more seats = lower price. And when you’re free to walk about the cabin, you’ll have two roomy aisles to choose from, not to mention an average of about 9 restrooms.

-Journalist for Kvue.com-Writer, copy edit web scripts via clickability CMS, edit web video and add photos, gather and post content from AP wires and Belo sister stations-Author simple html code for stories. Distribute web content via social media to twitter and Facebook using Social News Desk-Field reporting from events such as ACL, SXSW and many other Austin festivals

Austin, Texas Area

In-house promoter for upscale downtown bar/club-Increase business volume and foot traffic independently and actively promoting The Madison and special venue events through word of mouth and social networks throughout the week-Management of large bar tab to promote growth-Greeting customers and invited guests, inviting groups of people into the venue

Austin, Texas Area

Assignment Editor: Assigning newsroom crews including reporters and photographers to scheduled stories and breaking news coverage. Weekend planning, oversight on what news events we cover on weekend shows Saturday 6p, 9p and 10p, Sundays 5p, 9p and 10p newscasts. Fielding press releases, prioritizing coverage opportunities, maintaining story database.Web Producer: Updating and maintaining site for Lin owned KXAN TV. Writing unique content for KXAN.com including breaking news stories, series pieces, Austin Salutes (a series on-air for KXAN News Today and online honoring service men and women) and writing entertainment reviews of movies, music and restaurants.Morning show booking: Communication, set-up, confirmation of guest appearing on KXAN News Today weekend morning show (created a procedural system to inform guests and station staff on what segments to expect for each show).News Photographer: Shoot and facilitate interviews among a varied area of subjects from breaking news situations, politicians to entertainers (including Hollywood stars).

Las Vegas, Nevada Area

-Manage daily operation of the assignment desk including assignment editor and web producer staff -Develop and implement strategies for effective, efficient and smooth operation of the assignment desk-Build the morning agenda for news coverage and amend and rearrange throughout the day as developments dictate-Present daily agenda at morning and afternoon editorial meetings-Gather meaningful news information from available sources for newscasts-Work closely with other news managers and producers in executing daily and future story coverage-Supervise assignment editors to ensure strategic coverage goals and objectives are met-Ensure follow-up stories and assignments are pursued-Maintain and build relationships with public information offices, public relations representatives and government officials

Austin, Texas Area

Supervisor of Quality Control operations for LibreDigital-Creation of process to facilitate copy editing guidelines. Creation of Quality Control Editor user manual descriptive of process, company developed software use-Management of team as large as 16 staffers on shift at a time-Transitioned a local staff of personnel and trained our outsource team, remotely supervising staff in Ukraine and Philippines performing work on digitizing Newspaper and Magazine content for the world's top publishers and world-renowned publications-Interaction with Barnes and Noble, Amazon, Sony, Kobo and Google-Edit and produce metadata, xml, html, file delivery, FTP, file conversion, interaction with account managers, project managers, distribution, periodicals, outsource teams

Austin, Texas

Assignment Editor / Web Producer updating and maintaining website for KEYE TV-Conceptualized, designed, & maintain ‘Digital Assignment Desk’-Conduct afternoon editorial meetings, generate original content for newscasts, & pair crews-Regularly complete beat checks, story set-up, fact checking, and story research-Work closely with web producers to quickly move content to station website including copy, video and enhanced content-Daily interaction with social media tools including, facebook, Digg, Posterous, Twitter and Fark among others-Coordinate live/satellite arrangements and bookings for field crews

Greater Grand Rapids, Michigan Area

Assigning news crews consisting of reporters, photographers. Updating and maintaining website for wzzm13.• Produced news content for station website.• HTML editing, FTP Up/Down content, Video editing & encoding, & Webpage creation.• Daily interaction with social media tools including, facebook, Digg, Posterous, Twitter and Fark among others.• Set up stories, made beat checks, compiled day sheets, & monitored scanners.• Tuned in live shots and coordinated video feeds.• Avid i-NEWS Super User (System Administrator), Crispin Automation, Troll System management.

Greater Grand Rapids, Michigan Area

-Produced news content for station website.-HTML editing, FTP Up/Down content, Video editing & encoding, & Webpage creation.-Daily interaction with social media tools including, facebook, Digg, Posterous, Twitter and Fark among others.-Set up stories, made beat checks, compiled day sheets, & monitored scanners.-Tuned in live shots and coordinated video feeds.-Avid i-NEWS Super User (System Administrator), Crispin Automation, Troll System management.

-Produced news content for station website.-HTML editing, FTP Up/Down content, Video editing & encoding, & Webpage creation-Daily interaction with social media tools including, facebook, Digg, Posterous, Twitter and Fark among others-Set up stories, made beat checks, compiled day sheets, & monitored scanners-Tuned in live shots and coordinated video feeds-Avid i-NEWS Super User (System Administrator), Crispin Automation, Troll System management

Managing BELO Texas cluster, routing live shots for WFAA, KENS, KHOU and KVUE TV. Daily interaction with Producers, Executive Producers and multiple news room staff positions.

Dallas/Fort Worth Area

Assignments coordinator, Researching & News Gathering from BELO Texas cluster meeting point-Interfaced with KHOU, KVUE, KENS, BELO DC, and WFAA TV-Video distribution/capture, Editing (Clip Edit), server management, archiving and compiling of news stories-Booking segments, guest coordination, production, camera operator for ‘Family Time Show’ & ‘Monday's With Mattie’ -Digital server management (Louth, Seachange, Flexi-cart) and information ticker monitoring (Angus, Collage)-Segmenting and commercial ingestion (Betacam SX, DG systems, Pathfire), commercial production -Routing video sources, 24 hour satellite transmission, and commercial zone management

• Tuned in live shots and coordinated video feeds.