• Participate in bid and create a fit for purpose proposal to meet clientrequirements and business objectives.• Work closely with Sales team to create a winning proposal and positionthe product effectively.• Effectively present solution and showcase Workday capability to internalas well as external key decision makers.• Responsible for creating, maintaining and updating Workday sales kitwhich includes estimators, staffing templates, product documents andsales… Show more • Participate in bid and create a fit for purpose proposal to meet clientrequirements and business objectives.• Work closely with Sales team to create a winning proposal and positionthe product effectively.• Effectively present solution and showcase Workday capability to internalas well as external key decision makers.• Responsible for creating, maintaining and updating Workday sales kitwhich includes estimators, staffing templates, product documents andsales decks.• Maintain and update won/lost opportunity tracker that has key dealparameters that are used frequently for leadership reporting andbenchmarking. Show less

• Led a team of 12 members that worked 24*7 to support PeopleSoft HRMS application for a US based leading apparel retail chain.• In addition to regular support activities, successfully undertook other managerial activities like on-boarding, training, mentoring, quality compliance, project audits & weekly reports at organizational level.• Achieved 62.5% reduction in run time by performing business process optimization of Leave Accrual process.• Improved client engagement feedback… Show more • Led a team of 12 members that worked 24*7 to support PeopleSoft HRMS application for a US based leading apparel retail chain.• In addition to regular support activities, successfully undertook other managerial activities like on-boarding, training, mentoring, quality compliance, project audits & weekly reports at organizational level.• Achieved 62.5% reduction in run time by performing business process optimization of Leave Accrual process.• Improved client engagement feedback from 2.5 to 6.5 on a scale of 7 in a span of 6 months. Show less

• Responsible for payroll support and identifying areas of improvement in existing process and optimize the process by performing business process re-engineering• Facilitate the creation of a repository of team`s collective knowledge on technology,domain and process, seek information and leverage knowledge from other projectsto drive higher efficiency and effectiveness and also to preserve organizationalknowledge• Perform root cause analysis and impact analysis of issues… Show more • Responsible for payroll support and identifying areas of improvement in existing process and optimize the process by performing business process re-engineering• Facilitate the creation of a repository of team`s collective knowledge on technology,domain and process, seek information and leverage knowledge from other projectsto drive higher efficiency and effectiveness and also to preserve organizationalknowledge• Perform root cause analysis and impact analysis of issues logged, prioritize and ensurethat production support is provided as per the committed SLAs.• Responsible for on-boarding, training and mentoring of new team members.• Developed a program to automate the payroll error correction process to minimize the manual intervention required thus adding to the accuracy and saving of 20 man hours per week. Show less

• 700+ jobs performing various functions run every day in batch mode to maintain HRMS system for client. Primary responsibility was to monitor all batch jobs and ensure fast resolution in case of any batch job failure.• Independently handled the development and delivery of minor enhancements with 100% process and SLA compliance.