Azel Mabbie Francisco Email & Phone Number

Makati, National Capital Region, Philippines

United States

Making inbound/outbound calls regarding transaction inquiriesCreating daily report regarding orders/transactionsUpdating customer's information in the dashboardSending notification emailsEmail chat support

Muntinlupa City, National Capital Region, Philippines

• Create dispute cases for investigation regardinginvoices.• Process invoices and for the vendors via check or creditcard.• Create and update work orders according to request.• Administer follow up calls or emails to confirm status of workorders.• Facilitate surveys to customers to achieve satisfaction.• Create reports using data gathered on a regular basis.• Meet target/goal set by our partners and the leadership team

Muntinlupa City, National Capital Region, Philippines

Responsible for the review of all documents received and their completeness and compliance.Verification for accuracy of agent and license information, analysis of information in order to determine the proper handling of work, accurate encoding of agent, license, and commission information in the system.Update of existing agent record in the system, creation, and posting of correspondences, identification of the sequence of processes based on the workflow and creation of necessary transactions.Sending notification emails to the agent regarding successful appointment or outstanding requirements.