- Worked closely with senior leadership to enhance the Agile mindset and provide guidance on Agile processes, practices, and transformation strategies.- Led the adoption of tools, artifacts, and ceremonies to promote a better investment in team productivity, communication, and autonomy.- Initiated and created an Agile Playbook and introduced standard working templates and resources to support Agile best practices.- Refined program retrospectives to support process improvement efforts for the program. This led to more valuable conversations and action items from each retrospective.- Designed and conducted targeted trainings on specific topics that facilitated common understanding and knowledge for leadership and other key individuals.- Supported PI Planning efforts by teaming with leadership in planning and executing the events.- Conducted yearly Agile Maturity Assessments and with those findings, assisted with the identification and creation of an IDM Agile Process roadmap.- Supported and led the transition into cross functional teams by facilitating workshops with leadership and ongoing support throughout the transition.- Instituted better delineation of roles and responsibilities for Scrum Masters and Product Owners through player coaching and resource creation.- Improved the alignment of team and leadership activities to product strategy/business value by facilitating workshops and working sessions with key individuals.- Guided a team from Scrum to Kanban. This allowed them to organize their work in a way that was more predictable, move items to "done" quicker and allowed leadership time to properly accept items.- Lead content developer for a highly visible learning track within the Office of Information Technology- Identified operational gaps in the Training program and initiated process changes that decreased new instructor orientation time and training onboarding overhead.

- Guided the internal Agile Training team & management to identify gaps in agile thinking & culture which led to better practices being put in place & a continuous process of improvement.- Coached internal teams to identify impediments and solutioned ways to increase productivity, remove blockers, work flexible, & improve communication. - Oversaw the transition to Kanban for multiple internal teams that allowed for higher quality work to be produced, improved visibility, improved efficiency & increased team alignment.- Mentored leadership in Agile best practices which increased predictability, transparency, & accountability.- Led the instructional design, development & improvement of course materials & presentations allowing for the onboarding of over 8 new courses accredited by California State University into the program service offerings.- Identified multiple areas for process improvement within course registration, data entry & metrics gathering that resulted in significant improvements in student number projections, a reduction of hours spent completing registration & post class activities.- Demonstrated success working cross-functionally with a wide variety of internal stakeholders, from senior executives to individual team members.- Instructor for Agile course offerings (Kanban, Scrum, User Story, Impact Mapping, Remote Collaboration, etc.) - Implemented feedback driven processes to ensure content and methods reflect current student needs & agency maturity.- Preparation of finalized monthly & quarterly reports for client review while being cognizant of previous client feedback to continuously improve quality & efficiency of reports.- Manage broad scope team activities to ensure a large amount of work streams are actively being worked & appropriately closed out. This resulted in a reduction of team over time hours billed & effectively lowered operational costs.