Aaron Frias Email & Phone Number

Denver, Colorado, United States

Denver, Colorado, United States

Led the implementation and execution with Sr Mgmt of our first hub & spoke distribution model to reduce freight costs, reduce shrink rates, and improve efficiency with labor allocation at our hub site.Worked cross-functionally to pilot and successfully scale bin level tracking nationally to increase efficiency and overall inventory health &.

• Partnered with leadership and specialists on process improvement to reduce queue volume by ~97%.
• Dispute QA discrepancies with our QA team to ensure alignment on internal processes guidelines.
• Coordinate with leadership on day-to-day operations while regularly assessing inflow to appropriate allocate resources.
• Host weekly 1:1s and lead team huddles to discuss individual and team metrics, organizational updates, dept. updates on deliverables, and to provide recognition

Portland, Oregon, United States

• Conducted a weekly gap analysis and implemented a recurring internal newsletter to highlight departmental changes.
• Worked cross-functionally with Ops, DTC Sales, and third party vendors to scale logistics tracking in our Canadian market.
• Collaborated with our U.S.-based logistics team to resolve order discrepancies, inventory discrepancies, and shipping delays forour B2C customer base.
• Analyzed logistical data through Looker to identify, escalate, and implement customer-facing notices regarding shipping delays inboth the U.S. and Canada.
• Organized team bonding to boost morale.

Edmonton, Alberta, Canada

Managed a team of 5 full-time employees maintaining focus on high-quality solution-oriented customer service for drivers in Edmonton and parts of Saskatchewan. As a people manager I used SQL and Tableau to accurately track and analyze my team's KPIs, then build action plans to continue to meet and exceed our market's target KPI goals by an average of 104%.

Portland Oregon

Held a peer leadership role by proactively sharing best practices with peers and management along with taking initiative with process improvement for our hub. Provided stellar customer service with a solution-oriented mindset, empathy, and empowerment to drivers in the Portland area. Created bug reports for trending app issues after troubleshooting.

Flagstaff, Arizona

• My key accomplishments as GM and AGM included overseeing day-to-day operations, ensuring our general ledger was accurate and up-to-date, and leading our inventory process (e.g. compiling percentages based on final.
• Used Excel to project net income from operations
• Conducted all interviewing/hiring processes
• Handled audits (e.g. I-9, ledger, fire/OSHA, etc.)
• Inventory processing, compiling end of period percentages including bar sales/purchases (liquor, wine, beer, food, miscellaneous retail)

Flagstaff, Arizona Area

• Oversaw security department as well as repair & maintenance of the bar
• Helped with inventory counts and end of period percentages
• Regularly tended bar
• Opening/closing duties including safe balancing, cash drawer balancing, utilizing general ledger to compare budget to sales, labor, comps, etc.

Flagstaff, Arizona Area

• Oversaw security department
• Tended bar during weeknights
• Opening/closing duties including safe balancing, cash drawer balancing, utilizing general ledger to compare budget to sales, labor, comps, etc.

Flagstaff, Arizona Area

• Checked ID’s for all guests entering bar
• Crowd control
• Maintained bar cleanliness

Public Health

Biology, General