• Lead and monitor moderation team to assure maximum quality replies for our audience• Communicate directly with clients to achieve their goals and satisfaction• Develop, implement and manage social media strategy• Define most important social media KPIs• Manage and oversee social media content• Measure the success of every social media campaign• Stay up to date with the latest social media best practices and technologies• Use social media marketing tools• Attend… Show more • Lead and monitor moderation team to assure maximum quality replies for our audience• Communicate directly with clients to achieve their goals and satisfaction• Develop, implement and manage social media strategy• Define most important social media KPIs• Manage and oversee social media content• Measure the success of every social media campaign• Stay up to date with the latest social media best practices and technologies• Use social media marketing tools• Attend educational conferences• Work with copywriters and designers to ensure content is informative and appealing• Collaborate with marketing teams• Communicate with industry professionals and influencers via social media to create a strong network• Train my team members on using analysis tools and preparing required reports• Provide constructive feedback• Adhere to rules and regulations• Present to senior management Show less

• Provide engaging text, image, and video content for all social media and professional accounts• Monitor, track, and report on feedback and online reviews• Communicate directly with clients to achieve their goals and satisfaction• Organize and manage events to boost brand awareness• Coordinate with marketing teams• Generate new ideas to convert them into attractive visuals• Do regular social media listening• Monitor Local and global competitors• Respond to… Show more • Provide engaging text, image, and video content for all social media and professional accounts• Monitor, track, and report on feedback and online reviews• Communicate directly with clients to achieve their goals and satisfaction• Organize and manage events to boost brand awareness• Coordinate with marketing teams• Generate new ideas to convert them into attractive visuals• Do regular social media listening• Monitor Local and global competitors• Respond to customers in a timely manner• Monitor moderation team to assure maximum quality for our audience• Build relationships with customers, industry professionals• Stay up-to-date with digital technology trends Show less

• Responsible for community management of the following pages (continental Group – Biscato For Food Industries – Oyster Bay – 3Brothers - EGE).• Prepare monthly reports to measure clients' social media pages performance.• Share my points of view with the content and art teams to provide better content and visuals for our clients.

• It’s Saudian company that introduces digital marketing services to big companies in Saudi Arabia, such as “Toyota – HyperPanda – Bab Rizq jameel – Jabal Omar Hotels, etc ”.• I was responsible for monitoring clients' social media pages.• I was preparing monthly reports.

• I was responsible for entering data of some government documents on a system.

• It’s the outsource company that provide customer services for “Etisalat Misr”. • I was responsible for receiving customer calls to solve their problems.

• It is a local company that works for external companies to solve its technical problems "software - hardware - information technology ... etc.".• I was responsible for resolving any technical problems with these companies.