• Manage and update schedule on a daily, weekly, and semester basis• Provide ongoing training and support to other Operations Team Members• Assist and participate in weekly clinic meetings• Secure and provide Clinical Manager with weekly clinical data• Communicate and enforce Corporate and Clinic policies to staff, and provide feedback when necessary• Oversees operations for multiple clinics• Coordinate on-boarding of new staff• Promote a fun work culture, including monthly themed staff potlucks, spirit weeks, and a staff shout out board. • Created a training manual to assist in the training of new Operations Team Members. Led or assisted in the training of new Operations Coordinators/Office Managers.

• Manage and update schedule on a daily, weekly, and semester basis• Assist in Calendar management for Clinical Manager• Secure and provide Clinical Manager with weekly clinical data• Communicate and enforce Corporate and Clinic policies to staff• Conducted weekly billing audits• Conducted weekly session notes audits• Conducted phone screening interviews with candidates