Amie Brownbridge Email & Phone Number

I am an energetic, motivating, and empowering bilingual Director, leveraging over 10+ years of career experience in the Banking Industry. My accomplished and results driven focus brings forward a solid history of achievements in people leadership, process improvements and change management within a major financial institution. I am passionate about people and their success through developing and implementing effective client and employee experience enhancement initiatives; resulting in achieved internal and external Service Level Agreement (SLA) metrics and employee and client experience metrics. I get excited about creating high-performing teams, crushing sales targets, and cultivating a value-rich environments that are based on professional development and life-long learning. I love to Motivate teams through education, strengths building, and generating an energetic work environment; while enhancing productivity & effectiveness. Some of my major strengths include:• Proven ability to lead. coach and mentor a workforce of over 200 (includes people leaders and individual contributors) leveraging over 10 years of people leadership experience• Strong and practical project management and implementation with the application of Lean Leadership principles and an agile approach • Ability to strategize for operational (short term) and tactical (1 - 2 years) goals in support of a strategic business plan including flawless execution• Strong employee engagement to support client satisfaction, process improvement though adoption of continuous Improvement principles • Keen ability to foster productive cross-functional relationships to achieve all significant goals including revenue generation, risk avoidance and loss prevention

Listed skills include Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, and 26 others.