Amie Chant Email & Phone Number

Ottawa, Ontario, Canada

Responsible planning and overseeing the day-to-day operations of CIHI’s digital platforms while ensuring the best digital experience for users. This includes developing and executing project plans for the delivery of digital content while applying Agile methodology, the implementation and maintenance of digital processes, procedures and standards, and cross training the team to maintain and support our digital channels.

Ottawa

I create, publish and review content on the main pages of CIHI web and intranet sites, and on CIHI’s social media pages. Working cross-functionally, I use research and trends analysis to develop new content, online outreach strategy and make recommendations for improvements. Some of my roles and responsibilities include: o Curate digital content and position it for various social media platforms, aligning them to SEO best practiceso Strengthen audience engagement by monitoring and responding to comments, messages and other feedback from userso Craft social media copy and create visual content (thumbnails, gifs, photo collages, etc.) for news and featureso Analyse data in real time to ensure that we are meeting key performance indicatorso Uphold social media best practices o Pitch and write pieces about trending topics and viral storieso Keyword and SEO optimization for creation of social media campaigns both organic and paid.o Educate, encourage and generally act as a social media ambassador for staff

Ottawa

Playing a key role in the production of National Health Expenditure (NHEX) database, I was primarily responsible for participating in the development and analysis of health expenditures for National Health Expenditure Trends annual report, one of the most publicized and referred to databases by policy and decision-makers for health nationally. In addition, I contributed to special analyses for CIHI. Working with my team, we provided analysis of health expenditures and issues related to health policy. I was the point of contact for our department in maintaining internal contacts and coordinating with CIHI departments to develop NHEX's analytical suite of products. I assisted with the understanding and use of our data through the development of new online initiatives. I was a key player in innovation, planning, and execution of new products related to health spending information.

In consultation with clients, designing and formatting documents in InDesign, Illustrator, Photoshop, Word, PowerPoint, Excel, and Visio in accordance with branding and standards.Researching, recommending and creating artwork for products.In consultation with clients, producing concept, including layout documentation and style sheets.Meeting with clients in order to understand requirements, researching and analyzing relevant topics and using appropriate tools to develop designs that capture client requirements.Presenting ideas to clients, listening to feedback and revising as necessary. Negotiating amendments in accordance with design restraints and corporate branding, and presenting revised final concept.Participating in brainstorming sessions to find design solutions.Providing technical advice, assistance and demonstrations to program areas and colleagues on the optimum use of software programs, standard methods of formatting and publishing procedures. Additional role includes appointed lead of a working group to develop, distribute and analyze results from a client survey.

For a non-profit tax policy publisher, researched, maintained, and controlled a database of 50,000 accountants and taxation professionals Partnered and maintained relationship with Internal Revenue Service to assemble and distribute accurate contact lists of tax attorneys. Enhanced efficiency and quality control by automating production and distribution activities where needed and applicable.

For a non-profit tax policy publisher: proofread, formatted and designed directory publication for print, CD and online delivery methods. Partnered and maintained relationship with Internal Revenue Service to assemble and distribute accurate contact lists of tax attorneys. Enhanced efficiency and quality control by automating production and distribution activities where needed and applicable. Designed, maintained, and controlled database of tax preparers.

For a non-profit tax policy publisher, directed team in producing a continuously updated directory of 55,000 tax officials in print, CD, and online for tax attorneys, law librarians and tax preparers.Designed, maintained, and controlled popular database of tax preparers. Analyzed all informational requirements, developed database specifications, questionnaires and enforced all database standards.Established policies and procedures to improve quality and accuracy of publication and data entry through improved file management, document tracking and quality assurance documentation. Brought title from two-quarter delay in publishing to back on schedule within first six months in position. Coordinated with marketing and sales departments for strategic positioning to increase subscriber base. Coordinated all formatting and updating of complex production templates with programmers. Responsible for outsourced printing house contract, ordering of supplies and product, quality of publication from beginning to end.

Wrote and edited company publications including daily and weekly newsletters with an emphasis in determining content for Food & Drink Weekly, which targeted the food and beverage production industry.Closely monitored existing and emerging industry issues and trends ranging from food biotechnology to organic food production to food safety. Regularly conducted in-depth interviews with Fortune 500 executives and high-level government officials on current issues. Played a vital role in economic feasibility studies and presenting results to clients of international agri-businesses and high-level government officials and diplomats.Contributed to Ensuring Safe Food: From Production to Consumption, Committee: Institute of Medicine and National Research Council. National Academy Press, Washington, D.C., 1998. Quickly advanced from role as Administrative and Editorial Assistant based on outstanding performance in research, editing, and preparing documents and promotional materials.