Amiel Castillo Email & Phone Number

As a Client Relations Representative at Invesco, I manage client inquiries, ensuring a professional and welcoming experience across various communication channels. I excel in building strong rapport with clients through engaging discussions that educate them about our diverse range of products and services. Additionally, I develop and propose strategies to enhance client efficiency in their interactions with Invesco. Collaborating closely with other departments and representatives, I work to strengthen and nurture existing business relationships. With strong multitasking skills, I remain accessible to clients while effectively managing daily operations, all to deliver exceptional service and support.

As a Certified QuickBooks ProAdvisor, I managed the daily financial transactions for multiple clients, including invoicing, purchase orders, and journal entries. Regularly, I reconciled reports with bank statements, aiding in error identification for estimated tax payments and financial reporting. Additionally, I prepared a range of financial reports for accountants, ensuring accuracy and compliance.

Toronto, Ontario, Canada

I was awarded Best in Uniform for November 2022 in a non-sales position. BIU is an employee recognition program that acknowledges outstanding individual performance at Best Buy, suitably for my leadership and initiative.

Toronto, Canada Area

I oversaw the logistics of over 3000 high-volume merchandise and customer orders daily. Weekly, I executed price adjustments and ad sets, guaranteeing up-to-date pricing and well-stocked shelves. Conducted weekly stock counts, I diligently upheld inventory accuracy, investigated any discrepancies promptly. Additionally, I actively engaged in product demonstrations on the sales floor, ensuring proper functionality, security, and maintenance of new technology products.

Toronto, Canada Area

Bringing extensive multitasking experience, I managed customer orders via phone and in-person. I exceled in food preparation, inventory upkeep, and workspace cleanliness. Additionally, I delivered exceptional customer service, promptly addressing inquiries and concerns.

Certificate - Data Analytics, Big Data, And Predictive Analytics

Bachelor Of Science - Bs, Computer Science

Mathematics Minor Software Engineer Specialization