Ami Harrison Email & Phone Number

Haywards Heath, England, United Kingdom

Implemented, developed and managed the Quality Management System for the global programme supply chain (31 countries)Provided technical assistance to stakeholders, as a specialist in Good Distribution Practices of Pharmaceutical MedicinesConducted situational and capacity analyses, risk assessments and periodic reviews for a variety of internal and external stakeholdersMonitored compliance with legal and other quality assurance measures, including EU regulations (EU GDP, Modern Slavery), international standards (WHO GMP, WHO GDP, ISO 9001, ISO 13485) and donor contracts (DFID, USAID)Designed and delivered training and the organisation-wide capacity building programme, requiring extensive travel within Africa and matrix management of 27 staff members in different country offices

Haywards Heath, Uk

Advised Directors and senior management on programme logistics, leading to a change in strategy and a supply chain transformationDesigned and lead a logistics approach for the distribution of programmatic supplies to our global programmes (medical and non-medical)Developed plans and budgets and provided management reports emphasising progress and challenges faced in politically and socially complex contextsPerformed procurement and logistics operations on a variety of projects (Neglected tropical Disease, WASH, Education, Social Inclusion) in line with donor requirements (DFID, USAID, EC)Developed external partnerships and conducted capacity building with a variety of internal and external stakeholders

Haywards Heath

Developed and implemented a systematic global logistics approach for the transportation and import of medical supplies and equipment across the Caribbean, Asia and AfricaManaged relationships with internal programme teams, overseas offices, implementing partners and suppliers across Asia and AfricaDeveloped and managed the global e-learning platform, implementing new organisational brand and accessibility standardsOversaw occupational health and safety within the head office, and developed policies to encompass global officesConducted analysis on the global insurance processes, leading to improved efficiency

Haywards Heath, England, United Kingdom

Coordinated the transportation and storage of programme procurement and wider organisational supplies to Country Offices and partnersCoordinated new content for the global e-learning platformAdministered the insurance documentation for the global officesConducted research towards the development of a global Environmental Management System

Haywards Heath

Provided subscription management and customer care services for account holders of The Guardian News and Media and The Economist Newspaper through written and telephone correspondenceResolved escalated issues and queries from internal and external stakeholdersConsistently worked to high level Service Level Agreements, Key Performance Indicators and legal standardsTrained new employees on in-house and bespoke publisher-specific softwareRegularly handled sensitive financial information

Accra, Ghana

Managed and supported a diverse, cross-cultural team of 12 junior agri-business consultants, their clients and host families across Greater Accra – leading to a job offer overseeing multi-national projects across AfricaMonitored and reported on the progress of 6 consultancy projects to UK Head Office, including budget and expenditure tracking (later successfully obtaining government grants for business expansion into domestic and EU export market and aiding the scale up of the programme from 12 to 36 junior consultants)Conducted 30+ business diagnoses on local agri-businesses for programme sustainability, according to sales, marketing and financial data and social and environmental objectivesPromoted and expanded client and partner networks through presentations to Government Ministries, affiliated boards and national trade events to ensure programme sustainabilityDeveloped national and international media outreach activities to increase programme visibility and sustainability

Brighton, United Kingdom

Assisted in the opening and operations of a new summer centre for an internationally reputed language schoolPlanned and executed high-quality lessons for diverse and mixed-level young learners (full timetable)Conducted weekly language tests and held fortnightly one-to-one interviews with students to measure progress and to inform reportingLead educational excursions across the South of England for international students and their families

Karnataka, India

Carried out a series of Participatory Rural Appraisal methods with an indigenous hunter-gatherer scheduled tribe, during a 3-month residential fieldwork project (participatory mapping, calendars, questionnaires, semi-structured interviews, focus groups)Oversaw a community-led Natural Resource Management project, resulting in the construction of a dam and water channel for year-round water supply and effective irrigation of crops on communal landOrganised a planting project to increase forest biodiversity and food security, as well as building 20+ kitchen gardens for improved dietary diversityDeveloped partnerships with local organisations to conduct vital outreach camps for health, eye and dental screening, as well as educational nutrition and agriculture programmes, following a thorough needs assessmentDelivered key Behaviour Change Communications to improve Water, Sanitation and Hygiene practices (spread of germs, open defecation), to 1200+ of the local populationEncouraged citizen engagement with local authorities, resulting in public maternal and newborn health visits to the local community being resumedInitiated and lead English language classes and integrated learning activities for all ages in local village and surrounding schools

Trafalgar Square, London

Attended demanding teacher training, completing key practical and theoretical courseworkTaught multi-national adult classes of different ability levels in the renowned Brighton language schoolAchieved a high-level CELTA award (Pass B)

Haywards Heath, England, United Kingdom

Provided customer care for account holders to the Guardian News and Media and The Economist Newspaper through written and telephone correspondenceWorked to high level quality and capacity targets, and legal and contractual standardsRegularly liaised with internal departments and business partners to assist in the conclusion of customer queriesRegularly handled sensitive financial information

Global Health Msc

Dissertation: Gender considerations in the management of podoconiosis Key areas of study: Social Determinants of Health and Ill-health.

International Tourism Management Ba (Hons) Top-Up Year, Specialising In: International Development And Sustainability, Upper Second Class (With Honours)

Dissertation: The Role of Pharmaceutical Medicines in Backpacker Tourism: A Case Study of Koh Phi Phi, Thailand Key modules: Niche.

Travel And Tourism Management Fda, Distinction

Dissertation: Investigating the Role of NGOs in Countering Human Trafficking, Cambodia Key modules: Sustainability; Management Accounting.