Ami O'Regan Email & Phone Number

Dublin, County Dublin, Ireland

Irish Owned Mystery Shopping and Customer Experience Research Agency

Dublin, County Dublin, Ireland

• Directly responsible for growing and promoting my business.• Conducted one-to-one personalised nutritional therapy consultations in person and online. • Reviewed and analysed client food diaries and questionnaires to determine appropriate steps for improving overall health. • Motivated and coached clients towards dietary and lifestyle changes.• Presented to groups of varying sizes, tailoring information according to audience type/age.• Ran several online group weight loss programmes.

Ireland

• Worked as part of the Field Visual Merchandising team travelling throughout the Rep of Ireland.• Responsible for dressing and styling all window displays in accordance with VM planograms and to tight deadlines. • Working independently and as a part of a small team depending on the store size/schedule.• Built relationships with different stakeholders to ensure seasonal priorities and consistent high standards.• Planned and delivered rollout of detailed VM planograms and customer experience, adapting to space limitations and size of individual stores.• Supported the launch of new store openings. • Trained staff in maintaining high visual standards with an emphasis on attention to detail.• Always Provided excellent customer service.

Dublin, County Dublin, Ireland

• Assisted the VM manager to deliver company brand vision and feel across the store. • Managed and supported 3 trainees to plan, design and execute schemes to strict deadlines.• Supported the design & implementation of window schemes (12 windows) working to strict deadlines and within budget. • Researched trends and customer profiles and presented to managers and dept staff.• Organising and adapting quickly to changing store priorities/promotions/lines. • Trained department staff on merchandising guidelines to maintain a uniform and visually exciting look. • Provided creative solutions for driving footfall and exceeding sales targets. • Always ensured excellent customer service and assistance. • Elected member of the Employee Forum.

Dublin, County Dublin, Ireland

• Maintained high standards of visual merchandising and customer flow throughout the store.• Implemented window schemes (11 windows), adhering to head office guidelines whilst adapting to available store resources and stock availability. • Co-ordinated seasonal rollouts and changeovers whilst working to strict deadlines.• Communicated with managers and devised creative solutions to optimise sales such as effective placement/presentation and store layout. • Participated in 2 new store openings in N. Ireland and trained staff in detailed product merchandising.• Always provided excellent customer service and assisted at cash desks during busy periods.

London, England, United Kingdom

• Account manager for private clients responsible for high value timely settlement of money market products working to US/UK stock market deadlines.• Identified and investigated any settlement discrepancies and recovered any interest due.• Trained new members of staff on systems and procedures.

London, England, United Kingdom

• Key contact for traders, internal departments and external counterparties for accurate and timely processing and settlement of money market products. • Identified and investigated any interest claims and recovery of financial losses.• Documented all role procedures in preparation for relocation of Credit Suisse First Boston to New York.

Dublin, County Dublin, Ireland

• Control assistant responsible for trade settlement - FX, MM, Bonds and FRA's. • Reconciled bank nostros, identified discrepancies and resolved queries. • Created and revised department procedures and identified process improvements.• Tested new in-house applications and provided feedback to IT manager.

Dublin, County Dublin, Ireland

• Project administrator and co-ordinator for electronic banking, Y2K and systems updates.

Bsc (Hons), International Business With French, 2:1

Skillsnet - Future In Tech - Data Analytics Programme

Foundation skills in data analytics including preparing and working with data, understanding patterns and structures to support making.

Personal And Professional Development Qqi6, Distinction

Completed 150-hour virtual classroom-based return to work course via Zoom. Modules included social media, virtual working, changing nature.

Diploma In Nutritional Therapy (Dipnt), Distinction

Certificate In Dietary Counselling, Distinction

Fetac/City & Guilds Foundation In Interior Design, Distinction

Diplome International De Management

3 A' Levels And 10 Gcse'S