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Amir S. is listed as Specialist at iQor Philippines Inc based in Angeles, Central Luzon, Philippines. AeroLeads shows a matched LinkedIn profile for Amir S..
Amir S. previously worked as Specialist at Iqor Philippines and Contract Administrator at Sutherland Global Services Ltd.
I'm a driven and results-oriented financial services professional with over 8 years of experience, primarily focused on collections and customer service. I thrive in fast-paced environments and enjoy the challenge of exceeding performance targets while maintaining high levels of customer satisfaction. My leadership and mentorship skills have allowed me to successfully train and guide new team members, fostering a collaborative and positive work environment. I'm passionate about process improvement and constantly seek opportunities to enhance efficiency and productivity. My strong communication and problem-solving abilities enable me to effectively resolve complex issues and build strong relationships with both clients and colleagues. I'm committed to staying abreast of industry regulations and best practices to ensure compliance and mitigate risks. To further enhance my professional development, I've completed training programs such as "Peak Performance and Coaching" and the "iQor sQholar for Q4 2019 under Management Training Program." I'm confident that my skills, experience, and dedication to continuous learning would make me a valuable asset to your team.
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Angeles, Central Luzon, Philippines
Analyzed complex customer account information to identify and resolve issues, consistently exceeding customer satisfaction targets.Spearheaded proactive customer service initiatives, reducing escalated complaints.Championed operational best practices and actively supported colleagues, driving team efficiency improvements.
Angeles, Central Luzon, Philippines
Angeles, Central Luzon, Philippines
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Amir S. is listed as Specialist at iQor Philippines Inc.
Amir S. is based in Angeles, Central Luzon, Philippines.
Amir S. has worked for Iqor Philippines and Sutherland Global Services Ltd.
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